Billing Specialist Customer Care
Resume:
ASHLEY DAVIS
**** *. ******* **. *******, Tx ****************@*****.*** 940-***-****
Seasoned Billing Specialist with 9 years’ experience seeking a career position. During the course of my career I interact well with all members of an organization. I am highly personable, professional, dependable, with the ability to achieve measurable results and complete tasks with accuracy and in a timely fashion. I am able to learn new skills quickly and in a positive manner.
SKILLS & ABILITIES
Good communication both written and oral
Business Development
Account Reconciliation
Accounts payable and receivable
Microsoft Dynamics NAV
Expense Reports
Invoice Processing
Microsoft Office Suite
Attention to detail
Data extracting
Doing work in a timely manner
Strong leadership and organizational skills
Administrative duties
Office management skills
Customer care skills
Problem solving
Fast learner
Billing Specialist D&D Power
MAR. 2018– APR. 2020
Responsible for all aspects of processing billing and transactions
Generated invoices into NAV Dynamics upon receipt of billing and tracked collection process.
Ensured that all appropriate financial adjustments are posted correctly and in accordance with customers contracted payment rates.
Managed and updated spreadsheets as well as ran reports to ensure that invoices were submitted to assigned customer in a timely manner.
Communicated with customers to identify and resolve any billing issues or outstanding payments.
Routinely collaborated with multiple district managers to correct problems and improve services.
Reconciled all purchase card transactions for multiple locations.
Preformed all pay period functions for multiple locations related to analysis, input, and reconciliation of time keeping, new hires, terminations, salary changes, promotions, deductions, and bonus payouts.
Acted as the primary contact for day-to-day employee questions and issues regarding payroll for multiple locations.
Supported all year-end payroll activities including reconciliation and distribution of employee W-2’s.
Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and management.
ADP entries
Screened all calls in main office, taking messages and routing calls when necessary.
Overhauled record keeping and file management system.
Trained and supervised 2 junior team members to ensure assignment procedures were followed
Purchased office supplies and managed stock room inventory
Updated calendars to reflect staff changes, meeting, and special office and district events.
EXPERIENCE
DIRECTOR THE LEARNING LADDER
FEB. 2011- MAR. 2018
Recruiting and retraining staff; reviewing and analyzing resumes, interviewing, hiring, retention, performance management, and evaluation.
Monitored daycare, after school, and summer camp programs to ensure all administrative, building, and classroom protocols are maintained according to the Texas Minimum Standards.
Monitored each students educational progress with individual charts and file.
Maintained accurate and detailed records, including staff and children files on environments, health, and safety, emergency contacts, and incident reports.
Coordinated department through receiving & maintaining accreditation from Texas Rising Star (TRS)
Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal contact.
EDUCATION
ALVORD HIGH SCHOOL, ALVORD, TX
HIGH SCHOOL DIPOMA
COMMUNICATION
Presented at several trainings at Weatherford college held by the Learning Ladder.
REFERENCES
MIRANDA CROMWELL, YOUNG DIRECTOR
THE LEARNING LADDER
SYDNEY MILLER, ADMINISTRATIVE
ARROW EXTERMINATORS
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