Dispatcher, data entry,Customer Service
Resume:
Tiffany Zebaneh
Baldwin Park, CA
**********@*****.***
A position where my extensive experience can contribute to your customers' satisfaction and your company's success. I give 100% at all times. Reliable, trustworthy, on time, fast learner, team player, organized and ready at all time.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Property Manager
Centennial Place - Pasadena, CA
September 2020 to October 2021
• Collect rents and maintain computer records according to Abode Communities’ procedures.
• Inspect and make reports after unit is moved out and cleaned .
• Process rent adjustments in accordance with established procedures.
• Maintain compliance with Low-Income Housing Tax Credits by assuring all files are accurate and audited.
• Monitor expenses to ensure spending is within budgetary guidelines.
• Monitor and provide explanation of monthly variances for the property's budget.
• Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents.
• Follow-up delinquent accounts and pursue collections in accordance with established procedures.
• Promote Housing First principles by pro-actively working with tenants and supportive service staff to assure tenants are able to maintain their housing.
• Establish and maintain a waiting list per established procedures, ensuring that there are four applicant households per unit. If required, work with the appropriate referral agencies to ensure waiting list is maintained.
• Pro-actively market all units to low-income eligible households. If required, maintain regular communication with the appropriate referral agencies to ensure that eligible household applicants are available.
• Show vacant apartments utilizing professional marketing procedures and maintain a high level of continued occupancy by leasing property in a timely manner.
• Maintain tenant files and related documentation regarding continuing eligibility and adjustments.
• Verify eligibility according to property requirements, and utilizing Housing First principles, which may include checking references and other information on resident applications through Abode Communities’ approved credit and criminal investigative service.
• Complete rental agreements.
• Make daily deposits, if appropriate.
• Prepare reports in accordance with established procedures.
• Complete move-in and move-out reports, and send move-in and move-out packages to Regional Property Supervisor for filing and disbursement of security deposits.
• Address resident concerns in a timely professional manner. If appropriate, this should be done in collaboration with the service provider.
• Document and report all issues to Regional Property Supervisor and management, as appropriate.
• Send/post all notices regarding compliance of rules and regulations when a violation occurs.
• Issue purchase order numbers and track purchases from order through invoice utilizing Abode’s online purchasing system.
• Review invoices for correctness, accuracy, and proper coding.
• Complete and submit incident reports for all unusual events, especially those that may involve injury or damage.
• Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures. Secretary/Child care worker
Trinity Youth Services - El Monte, CA
December 2019 to April 2021
• STREP, or substance abuse treatment program, for youth .
• Nighttime head count, check Dorms every Hour.
• youth as a mentor, athletic coach, teacher, vocational coach, tutor or counselor.
• Answer telephone/switchboard in a professional manner and assure that telephone messages are relayed in a timely manner.
• Accurately type reports, letters, memos and other documents as needed.
• File documents in children’s files on a daily basis.
• Keep all information pertaining to Agency documents, files, etc., in strict confidence with authorized personnel only, never discussing or making accessible such information to anyone outside the Agency.
• Keep binders containing Agency forms up-dated and categorized.
• Keep accurate records of all reports sent to outside agencies.
• Oversee all in-coming and out-going mail, ensuring it is distributed and sent in a timely manner.
• Complete youth intakes in a timely manner.
• Drive a vehicle when necessary.
Delivery driver
Deli by Caliva - Bellflower, CA
September 2019 to January 2020
• Embrace and demonstrate alignment with Caliva Values – Integrity, Positive Energy, Bias to Action, Connectedness, Truth Seeking.
• · Safely transport orders to customers.
• · Provide world-class customer service.
• · Demonstrate professionalism and discretion.
• · Communicate daily specials to customers.
• · Support retail operations.
• · Stay educated on new and existing product knowledge.
• · Ability to work in both a team and individual base environment.
• · Demonstrates flexibility, by adapting to changes in both priorities and work environment.
• · Act as an ambassador of Caliva and the medical cannabis industry.
• · Maintain professionalism in your appearance, attitude and verbal communications.
• Other duties and tasks and assigned by management. Merchandiser
ADVANCE SOLUTIONS - Pasadena, CA
March 2017 to January 2020
ordering device, and beverage
solving customer issues/problem
Maintains product in Store racks, shelves, displays, and coolers, Identifying and reporting unsafe working conditions. Answering questions, locating product, and responding to assistance requests. Other projects or duties as assigned.
Amazon Delivery Driver
Amazon - Rosemead, CA
February 2019 to September 2019
Delivering packages, loading and unloading, following delivery routes and time scheduled . Preparing inspecting and operating the delivery vehicle .
Payroll Administrator/admission coordinator
Green behavioural center - Rosemead, CA
December 2018 to March 2019
Complies with the facility’s attendance policy requiring regular, reliable and punctual attendance . Prepares computer input forms, enters data into computer files submits to payroll vendor. Distributes checks, monitors missed punches missed meals breaks reports to administrators. Hear and resolve complaints from residents, families, visitors . Facility tours . Verifies and obtains signature for financially responsible party
Client Delivery Manager/dispatcher
Americold logistics - City Industry, CA
January 2018 to November 2018
General office duties answering routing calls . Mail shipping . Filling and copying scanning . Greet guest in a professional manner Receives orders for company’s delivery . Communicates effectively with loading and unloading facilities
Data Entry
Primerica-Corporate Office
September 2017 to January 2018
Processing applications through Main Frame. Process payments through State Department Of Insurance. Comply with state and company policies, procedures, and regulations. Operate 10-Key and produce documents. Office activities, such as perform general operating office machines, file, scanning.
HR admin/Data Entry
County Coroners
November 2015 to August 2017
Assist technical staff performing clerical duties in human resources operation for Department Of Medical Examiner-Office. Maintains personnel accident files and records of employees including work history, leaves of absences probationary and annual performance evaluations, status change and disciplinary actions. Obtains eligible list, certifications examination results, medical clearances. Maintains E-hr. confidential listing, and provides management with staffing totals when requested. Provides inquring public with information concerning recruitment needs and career opportunities. Schedules pre-employment psychological and physical examinations for all employees, conducts orientation for all new hires. Key liaison for payroll, timesheets, and other problems occurring regarding timesheets processing. Review all documents submitted to shared services for accuracy and completeness before submitting. Provides specialized clerical support return to work coordinator. Provides information to employees concerning their rights, benefits, and responsibilities department policies and regulations, civil service rules and the county code. May conduct orientation of technical and professional employees.
Receptionist/Office Administrator
GoodWill Southern California
June 2013 to October 2015
Maintain and update all WIA participants files in accordance with required county guidelines. Answering phones. Connecting customers to the appropriate contact. Update and maintain all databases. Performs word processing, filing and emailing, faxing. Provides secretarial and administrative and office support in the office. Education
High school or equivalent
Skills
• DATA ENTRY (Less than 1 year)
• ANSWERING (5 years)
• ANSWERING PHONES (5 years)
• CUSTOMER SERVICE (10+ years)
• WORD (5 years)
• Typing (4 years)
• Excel (4 years)
• Data-Entry (4 years)
• CDL
• Front Desk
• Databases
• Delivery Driver Experience
• Word Processing
• 10 Key Data Entry
• Property Management
Certifications and Licenses
Driver's License
First Aid Certification
CPR Certification
CDL
Additional Information
SKILLS:
• Software written and communication • Answering phones
• Manifesting • Scheduling
• Word • Reliable
• Excel • Work great under pressure
• Patient and focus • Organized
• Responding and sending emails • Meet deadlines
• Can manage several accounts • People oriented
• Customer service • Typing
• Data entry
Contact this candidate