Jonelle Y. Maxwell

916-***-****

adqw8o@r.postjobfree.com

Employment Experience

Canon Virginia, Inc. – October 1, 1996 – October 23, 2015

Technician Support Specialist- Production and Remanufacturing Lead

●Trained assembly and technicians according to work standards

●Reported daily production data to management through database and communication

●Maintained high level of flexibility according to company needs

●Print evaluation

●Supported all areas of production and mechanical repair remanufacturing

●Quick decision making on a daily basis for customer service

●Troubleshooting

●Change production line flow through innovation

●Maintained on-time delivery by ensuring products was shipped daily through UPS.

●Quality Control and Assurance

●Designed workstations to produce efficient results in time management and cost

Product Repair Technician- Customer Repair Services

●Maintained daily repairs by excel log sheet

●Trained technicians on multiple products daily

●Maintained repair data on Excel spreadsheet and Oracle database

●Changed repair flow to produce better results

●Produced on- time delivery (meeting 2.5 turnaround deadline)

●Quality Assurance (6S Auditor)

●Troubleshooting, testing, and inspection

6S Department Safety Auditor

Performed safety checks for potential fires on electrical outlets and electrical devices.

Performed safety checks for employee safety in proper wear of safety shoes, ESD jackets, and ESD wrist straps.

Performed checks in maintaining a clean manufacturing environment.

Created weekly PowerPoint of on-going safety progress for department director and management team.

Human Resources Administrative Assistant

●Supported employee benefit team with member health events and employee letters

●Assist with market pricing for salary/hourly employees

●Help create workforce training spreadsheets

●Maintained confidential records through filing

●Created invoices for Education Assistance

●Assist with multiple public relations projects

●Maintain I-9 archives through Cypress database

●Distributions of monthly and quarterly newsletters

●Support recruiting team with new hire background checks, reference calls, filing new employee records, and creating orientation binders

●Assist with creating new workforce building structure

●Maintained safety and computer inventory for department management

●Update bulletins for yearly department objective planning

●Minute taker for HR meetings

General Affairs Assistant

●Receptionist

●Set up safety training for management

●Assist incoming vendors

●Communicate with external customers daily concerning camera repairs

●Create room scheduling for entire company meetings with vendors, contractors, interviews, and internal employee meetings

●Direct customers to correct management divisions, directors, and vice presidents

●Assist with other small projects

●Performed production data entry for management team

Education

Thomas Nelson Community College- Some Business Administration courses

Completed certificate in Organizational Leadership at Thomas Nelson 2010

Certificates and Trainings

Organizational Leadership Program Certificate

Project Management Certificate

Microsoft (Intermediate and Advanced)

Emerging Leader Certificate from University of Virginia & Virginia Tech

Safety Audits Training (ISO 9001 Quality Management, ISO 14001 Environmental, ISO 18001 Safety & Health, Responsible Recycling)

Accountant Coordinator Training Certificate

Accounting & Finance Training Certificate

Organization Certificate in Problem Solving, Empowering Delegation, & Decision Making

Electronics Training

Export/Import Controls Certificate

Computer Skills

Microsoft (Excel, Publisher, Word, and PowerPoint)

Proquis

Lotus Notes

Oracle

PeopleSoft

Canon Academy Administrator

One Drive

Human Resource Database

Areas of Skills

Teamwork Problem solving

Communication Decision making

Active Listener Training/Development

Management Leadership

Customer Service Conflict Resolution

Professional Development

Leader of Professional Development Committee

Above & Beyond for Productivity Reward in 2006

119 training certificates obtained from October 1996-Ocober 2015

Reference:

Stephanie Jackson 757-***-**** (Canon Virginia, Production Lead Technician)

Denene Powell 757-***-**** (Canon Virginia, Senior Manager of Manufacturing)

Carla Johnson 757-***-**** (Friend and past co-worker)

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