Technology, receptionist, administrative assistance
Resume:
Jonelle Y. Maxwell
*******@*****.***
Employment Experience
Canon Virginia, Inc. – October 1, 1996 – October 23, 2015
Technician Support Specialist- Production and Remanufacturing Lead
●Trained assembly and technicians according to work standards
●Reported daily production data to management through database and communication
●Maintained high level of flexibility according to company needs
●Print evaluation
●Supported all areas of production and mechanical repair remanufacturing
●Quick decision making on a daily basis for customer service
●Troubleshooting
●Change production line flow through innovation
●Maintained on-time delivery by ensuring products was shipped daily through UPS.
●Quality Control and Assurance
●Designed workstations to produce efficient results in time management and cost
Product Repair Technician- Customer Repair Services
●Maintained daily repairs by excel log sheet
●Trained technicians on multiple products daily
●Maintained repair data on Excel spreadsheet and Oracle database
●Changed repair flow to produce better results
●Produced on- time delivery (meeting 2.5 turnaround deadline)
●Quality Assurance (6S Auditor)
●Troubleshooting, testing, and inspection
6S Department Safety Auditor
Performed safety checks for potential fires on electrical outlets and electrical devices.
Performed safety checks for employee safety in proper wear of safety shoes, ESD jackets, and ESD wrist straps.
Performed checks in maintaining a clean manufacturing environment.
Created weekly PowerPoint of on-going safety progress for department director and management team.
Human Resources Administrative Assistant
●Supported employee benefit team with member health events and employee letters
●Assist with market pricing for salary/hourly employees
●Help create workforce training spreadsheets
●Maintained confidential records through filing
●Created invoices for Education Assistance
●Assist with multiple public relations projects
●Maintain I-9 archives through Cypress database
●Distributions of monthly and quarterly newsletters
●Support recruiting team with new hire background checks, reference calls, filing new employee records, and creating orientation binders
●Assist with creating new workforce building structure
●Maintained safety and computer inventory for department management
●Update bulletins for yearly department objective planning
●Minute taker for HR meetings
General Affairs Assistant
●Receptionist
●Set up safety training for management
●Assist incoming vendors
●Communicate with external customers daily concerning camera repairs
●Create room scheduling for entire company meetings with vendors, contractors, interviews, and internal employee meetings
●Direct customers to correct management divisions, directors, and vice presidents
●Assist with other small projects
●Performed production data entry for management team
Education
Thomas Nelson Community College- Some Business Administration courses
Completed certificate in Organizational Leadership at Thomas Nelson 2010
Certificates and Trainings
Organizational Leadership Program Certificate
Project Management Certificate
Microsoft (Intermediate and Advanced)
Emerging Leader Certificate from University of Virginia & Virginia Tech
Safety Audits Training (ISO 9001 Quality Management, ISO 14001 Environmental, ISO 18001 Safety & Health, Responsible Recycling)
Accountant Coordinator Training Certificate
Accounting & Finance Training Certificate
Organization Certificate in Problem Solving, Empowering Delegation, & Decision Making
Electronics Training
Export/Import Controls Certificate
Computer Skills
Microsoft (Excel, Publisher, Word, and PowerPoint)
Proquis
Lotus Notes
Oracle
PeopleSoft
Canon Academy Administrator
One Drive
Human Resource Database
Areas of Skills
Teamwork Problem solving
Communication Decision making
Active Listener Training/Development
Management Leadership
Customer Service Conflict Resolution
Professional Development
Leader of Professional Development Committee
Above & Beyond for Productivity Reward in 2006
119 training certificates obtained from October 1996-Ocober 2015
Reference:
Stephanie Jackson 757-***-**** (Canon Virginia, Production Lead Technician)
Denene Powell 757-***-**** (Canon Virginia, Senior Manager of Manufacturing)
Carla Johnson 757-***-**** (Friend and past co-worker)
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