ROB D. COLLETTE
*** ********** ******, ******** ***, Florida 32976
413-***-**** ************@*******.***
Senior-Level Management Professional
Human Resources Generalist*Benefits Administration*Operations*Inventory Mgt*Logistics
Accomplished professional with over 20 years of comprehensive Management, Customer Service and Human Resources Generalist experience. Strong background in policy and process development with an outstanding history of managing projects from the initial conception through implementation. Expertly skilled at personnel management and mentoring developing talent. Extensive team-building experience including the development of successful customer service and inventory management processes.
HIGHLIGHTS OF QUALIFICATIONS:
Human Resources Generalist
Expert in Staffing needs
Quantified experience in directing operations and personnel of small to mid-size companies.
Extremely strong interpersonal, communications and logistical skills.
Senior Management Leadership Team
Benefits Management
Workers Compensation Management
OSHA and Safety Compliance
Team Training and Mentoring
Inventory and Materials Management
Cost Reduction
Solid business and fiscal background with proven success in increasing company profitability.
Effective in writing personnel policies and procedures.
MAS200 and SAP Business Software
ADP Workforce Now Payroll Software
Ultipro Timekeeping Software
ICIMS Applicant Tracking System
Microsoft Word, Excel, Power Point, Outlook
Google Mail and Google Drive
EXPERIENCE
ARS Rescue Rooter- American Residential Services, Vero Beach, FL 2020-Present
HUMAN RESOURCES/OFFICE MANAGER
HRCM (Human Resource Compliance Manager)
Proof and perform all branch-level payroll processing.
Coordinate all new-hire on-boarding, including documentation and orientation.
Provide support and counsel to employees and Management staff in all aspects of Human Resources Management.
Work very closely with Division and Corporate HR to insure compliance with all applicable state and federal laws.
Provide performance coaching to supervisory staff.
Support Branch General Manager in day to day branch operations.
MBW, Incorporated, Orange, MA 2015-2019
HUMAN RESOURCES MANAGER
A Senior Management position, working closely with corporate management and Plant Manager to help facilitate the daily operations of a specialty tissue paper converting operation.
Maintain and administer current company Personnel Handbook.
Preside over company Safety council while working closely with state OSHA consultation organizations.
Perform all payroll processes through ADP Workforce Now for company of 200+ employees
Work closely with multiple temporary staffing agencies to address fluctuating staffing needs.
Work in coordination with 3rd party administrator to evaluate and implement all company benefits.
Manage the Workers’ Compensation claims process for the company.
ROB D. COLLETTE
854 Periwinkle Circle, Barefoot Bay, Florida 32976
413-***-**** ************@*******.***
Provide support and counsel to employees and supervisory staff in all aspects of Human Resources Management.
Provide performance coaching on soft skills to supervisory staff
Responsible for reducing unexcused time absences by over 50% within my first year.
Gekay Sales and Service Company, Inc., Ludlow, MA 1997 to 2015
SENIOR BUSINESS SUPPORT MANAGER/DIRECTOR OF HUMAN RESOURCES- Promoted 2011
Member of Company owner’s Senior Management team which is responsible for establishing and implementing company goals and strategies.
Taught, coached and trained six highly skilled customer service professionals in their daily function of servicing customers in an extremely fast-paced and highly demanding logistical operation.
Directed teams responsible for daily administrative function including all data entry/invoicing, inventory control and all shipping and receiving functions.
Developed and implemented customer-managed inventory for Coca Cola and Pepsico which helped increase on time order shipments by more than 40%.
Maintained and administered current company Personnel Policy manual; was also responsible for developing programs and policies company-wide.
Controlled compensation and benefits, employee relations, and employment records.
Generated specific production and monthly sales reports for Director of Sales.
Established and performed weekly payroll processing in ADP EZLM and PayExpert software.
Facilitated company-wide changeover to Mas200 business software.
Gekay Sales and Service Company, Inc., Ludlow, MA 2000 to 2011
HUMAN RESOURCES MGR- Promoted 2000
Maintained and administered current company Personnel Policy manual; was also responsible for developing programs and policies company-wide.
Controlled compensation and benefits, employee relations, and employment records.
Developed and managed business relationship with contract staffing agencies to facilitate quickly changing personnel needs of the business.
Gekay Sales and Service Company, Inc., Ludlow, MA 1997-2000
ADMINISTRATIVE SUPERVISOR
Managed and maintained all billing procedures for both commercial and military customers.
Managed small parts inventory process including sourcing, ordering, and reconciliation of purchases.
NOTARY PUBLIC- State of Florida 2020-present
EDUCATION
Western New England University, Springfield, MA
Accounting 30+ credits
Holyoke Community College
Criminal Justice 26 credits