Customer Service Office Manager
Resume:
JENIFER DE LA CRUZ
Houston, TX 77040
************@*****.***
Summary Statement
I am currently looking for long-term full time employment. Throughout the last two years I was able to successfully buy and sell scratch and dent appliances with a business partner who gave me the opportunity to join her in the start up business she was creating. We surpassed our expectations and the business began to thrive beyond our ability to maintain the demands on our own. We enlarged the amount of staff needed to keep the needs of the consumer at 100% satisfactory in customer service. Unfortunately with the pandemic and the tragedy of the supply building burning down the business has had to permanently close.
Work Experience
Industrial Seamstress • Lift-All Company Inc 16803 Hedgecroft Drive Houston, TX 77060 • November 15 2020-January 7 2022. Manufacturing slings, tow straps, ratchets. Using pattern machine to manufacture hose halters.
Office Manager/ Workroom Supervisor/Seamstress • Judy’s Drapery Shoppe Inc., 5625 Northwest Central Drive D-103 Houston, TX 77090 • 1993-2017. Office Manager, Seamstress, Interior Design, Payroll, Material Ordering, Figuring Materials Needed For Jobs, Installation
Assistant Manager in training for Service Manager • HEB, 2108 N Frazier St Conroe, TX 77301 • August 2015 - September 2016. I was hired for the cashier position within 3 months received a promotion to Assistant Manager position. I performed exceptionally which was noticed by the senior staff which started me in a program that was created to train employees for a Department Manager Position. The program has only 7 openings a year for each region which is determined by performance, attendance, and dependability. The employees are evaluated and chosen for enrollment into a in-house school that takes six months to complete. I had a medical issue that FMLA intervened and made a decision to put me on medical leave until I was able to correct it.
Home Health Care • Self Employed, Multiple Locations • 2011-2013. I specialized in the care of patients suffering from severe head trauma, paraplegic, and Autistic disorders. My daily schedule consists of physical therapy, hygiene, medication, medical required tasks such as catheter or tubal feedings, and transportation.
Accounts Payable/ Receivable Accounting Supervisor • Bradley’s Inc, Corpus Christi, TX • 2001-2003. I was responsible for payroll, bank reconciliations, 401k, Health Insurance, and Accounts Payable/ Receivable.
Education
Delmar College, Corpus Christi, TX
Champions Beauty College, Houston, TX
Skills
Microsoft Word Certified, Microsoft PowerPoint Certified, Seamstress, Managerial Training, Accounting, Customer Service
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