Scrum Master Product Owner

MARCELINE N. NKENG

SILVER SPRING, MARYLAND *****

Cell:301-***-****; Email: adqvwy@r.postjobfree.com

PROFESSIONAL SUMMARY

A Seasoned Scrum Master with seven years + of experience; leading and transforming Organizations. Experienced Agile Practitioner with a passion for coaching teams to high performance and efficiently delivering business value. Leading teams to be high performing adopting best Agile Practices in Value Delivery.

CORE SKILLS

Coach Agile practices

A servant leader

Encourage team collaboration

Attend meetups to share and learn from other scrum masters.

Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective)

Shielding the team

Conflict resolutions

Coaching Agile practices

Tight grip on Agile Estimating and planning

Forecasting

Removing impediments

Creating communication channel (team, Product owner, stakeholder)

Enforcing Rules

o Tools

Jira, Confluence, Team Foundation Server (TFS), Microsoft, Microsoft Outlook, ALM, SharePoint, Slack

PROFESSIONAL EXPERIENCE

APPLE FEDERAL CREDIT UNION, VA Beach, Aug 2020- Present.

Senior Scrum Master

Works with the Product owner to align team with the product vision, sprint goals, and other necessary information

Influence the team to adopt and maintain Agile and Lean principles into team practices in the work environment

Support Software development teams in achieving quality and continuous delivery through the use of Kanban/Scrum methodologies

Identify impediments and proactively resolves them with the use of feedbacks and escalation if necessary

Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts

Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events

Seeks opportunities for improvement to the overall effectiveness of teams and the organization

Communicates organizational impediments to leadership; clears impediments for the team

Embraces the concept of continuous learning in your own journey and instills the same in the team(s) you coach

BLUE CROSS, BLUE SHIELD, Baltimore MD March 2018- June 2020

Scrum Master

Implements consistent process and tools and identify emerging best practices and issues to help continuously advance agile methods and practices.

Work closely with executives, business unit leaders, product owners, and squads as an expert on agile methods and to educate organizations to use a variety of approaches to deliver customer value in both business and IT teams.

Ensures successful delivery of large impact and/or cross-functional product initiative by assisting in the identification and solution of organizational impediments which limit team’s customer centricity, productivity, and/or quality.

Provide scaling expertise to align multiple agile teams, collaborate and facilitate quarterly planning with large groups, manage portfolio backlog of epics and features, and facilitate decision making with Product Management, Senior Leaders and Architects.

Coaches, mentors, and provides guidance to Scrum Masters, Technologists, Architects and other members of the squad.

Provide feedback to management at all levels regarding the progress of agile transformations within their teams.

PINNACLE LOGISTICS, Columbia MD July 2016 - November 2018

Senior Scrum Master

Guided teams and organization on how to use Agile/Scrum practices and values to delight customers

Maintained knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assess the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.

Guided the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

Was responsible for end-to-end management and delivery of a material change for a project of high complexity across multiple departments within a single business unit and end-to-end integration of various work streams to deliver the intended project solution.

Managed Project Scope

Worked on enterprise level efforts involving data sourcing, aggregation, analysis and reported with outputs to Leadership.

Assessed the Scrum Maturity of the team and organization and coached the team to higher levels of maturity, at a pace that was sustainable and comfortable for the team and organization

Directed and enhanced organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.

Provided subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects

Provided direction on complex assignments, projects, and/or initiatives to build and enhance the capability.

Mentored, Coordinated, and coached Scrum Teams to Instill Agile Values and Principles.

Tracked and communicated teams progress as well as Sprint release progress. Also facilitated team’s Self organization and growth

Lead multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinates information with other non-scrum teams involved in the project.

Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog.

Provided all support to the team using a servant leadership style whenever possible, and lead by example

WALMART SUPER CENTER, Columbia, Maryland February 2015- May 2016

Project Coordinator

Schedule and facilitate scrum ceremonies; daily scrum, sprint planning, sprint reviews/ demo and retrospective. Followed with good interpersonal relationship and communication skills, both with technical and non-technical audience

Experienced with Atlassian project management tool, Jira. By understanding and tracking the values and commitments of the development team based on their capacity and velocity

Helped balance prioritization of technical features and software delivery by creating a positive and easy communication channel (team, product owner, stakeholders)

Strongly knowledgeable with the Agile methodologies; Scrum, Kanban, SAFe, etc.

Effectively manage the backlog and aid team in determining suitable commitments for product backlog items and sprints

Understanding the incremental delivery, backlog tracking and the value metrics (burn down chart metrics, average velocity, and the tasked definition)

Facilitated discussion and facilitate consist Transparency, Inspection and Adaption throughout the process in ways that will promote value to the organization

Ensured extrinsic transparency is baked into the culture of the team to facilitate real-time knowledge sharing with the business

Build a trusting environment where the team is comfortable raising issues without fear of blame, retribution, or being judged, with an emphasis on problem solving

Facilitated evolution of trust and foster collaboration amongst the larger team inclusive of goals, plans, and obstacles thereby growing trust amongst the team, with the business and all other stakeholders

AMAZON, Texas April 2014- January 2015

Process Assistant

Assisting product owner to make sure that the product backlog is in good condition.

Collaborating with the product owner and the team to get good estimation for the sprint.

Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

Generated a streamline process to understand the various steps in the Online Bill pay services

Contributed to the definition of Scope, performed extensive requirement analysis and defined functional specification.

Engaged stakeholders, contributors, and technical resources to analyze user needs and resource limitations.

Worked closely with product owner to prioritize Epics and stories in the backlog while keeping in contact with product owner just in case my team members have questions and need clarification

Made sure the scrum team was cross functional and self-organized with continuous educating the team on agile and scrum practices

Engaged with other scrum masters to increase the effectiveness of the application of Scrum in the organization

Continuously learned Agile/Scrum techniques and shared findings with the team.

EDUCATION AND CERTIFICATIONS

Bachelor’s Degree (Computer Sciences)

Certified Scrum Master (CSM)

SAFe Agilist 5.0

Icagile coach

SDP (SAFe Devops Practitioner)

LANGUAGE SKILLS:

Very fluent in written and spoken English and French

References Available Upon Request

Contact this candidate