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Payroll benefits and human resources

Boonton, NJ
April 25, 2022

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Pamela Wells

Parsippany, NJ *****



●ADP (all versions, most proficient in WFN), E-time, Time and Labor Management, Paychex, Primepay, Radius, Concur and Gusto and Vibe.

●Global, Multi-state and locality maintenance and processing (US, Canada, UK, Brazil)

●Payroll Tax filings and deposits, Applications for new SIT/SUI account numbers for state and local, W-2’s, P45’s and T4’s. E-verify certified

●ADP WFN G/L Interface mapping and pay cycle reporting. Creation and maintenance of validation tables. Setup and maintain employee files within payroll and benefits and WGPS.

●Full cycle payroll for exempt, non-exempt, commission, union employees and one-off payroll. Hourly employee payroll using E-time. Ad-hoc reporting from ADP reporting.

●Bank of America Cashpro payments

●All company financial audits, including, Workman’s Comp, 401K, DOL, Union and State

●Benefit and 401k Plan Administrator. ESU and RSU tracking and processing. PTO reconciliations. Work with both Brokers and employees. Work with brokers to plan and pick the best plan for what the company wants to offer to the EE’s for the upcoming plan year that fits into the financial budgets of both company and employee. Work with employees to help them decide which plan best suits their personal needs. Assist employees with claims that have been declined or reduced and act as their advocate to resolve all and any issues. Vendor portal administration for Open Enrollment, new hires, leaves and terminations. Reconciliation of benefit billing. COBRA, FMLA, LOA management. Census and Broker relations

●Workman’s comp claims and processing from time of incident until claim resolved and closed. Year-end OSHA-300 filing.ACA reporting

●Maintain all employee data, benefits open enrollment process, implementation of benefits (company paid and voluntary) 401k, COBRA, FMLA, disability and unemployment claims handling. Process new hires and terminations, including recruiting, screening, interview process and offer letters. Pre-employment screening, employment data changes, employee verification letters, background checks.

●Liaison between employees and employer for problem resolution, to maintain and increase employee morale. Performance management and compliance reporting. Policy development and documentation preparation. Keep all records for PTO and other employee attendance data. Communicate abuse of company policies and handle written and verbal disciplinary action

●HRIS-integrations- analyzing and troubleshooting, integration and analyzation. SuccessFactors, SAP, Workday, WFN and Payforce.

●Human resource training, compliance and benefits

●Experience in all phases of accounting, -(general ledger, accounts payable, accounts receivable, bank reconciliation, ) credit, financial audits, data entry, collections, customer service, financial reporting, business management, medical insurance & terminology, bidding and preparation, for but not limited to, subsidized housing, non-profit, medical practice and insurance, legal, manufacturing, construction, transportation, warehousing and consumer services.

●Use of accounting software, which includes but is not limited to: MS Dynamics, B,J Murray, QuickBooks, MS Money, Quicken, and Businessworks. Other software DocuSign, Adobe PDF, word-processing systems and spreadsheet programs, including, Google drive, MSWord, PFS first choice, Excel, and many others. Worked with DOS and windows-based programs.

● v-lookups, pivot table, dashboard creation/ maintenance. Implementation of new payroll/accounting systems.


September 2021- Present

Lifeline Medical Assoc

Florham Park, NJ

●Oversee and supervise the organization’s payroll functions.

●Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions for all care centers and CBO. This includes Partner Physicians monthly draw, true ups and K1’s.

● Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Prepares and maintains accurate records and reports of payroll transactions. Ensures compliance with federal, state, and local payroll, wage, and hour laws.

●Administers and funds the 401k plan. Facilitates audits by providing records and documentation to auditors.

● Identifies and recommends updates to payroll processing software, systems, and procedures.

●Maintain employee records in payroll & HRIS systems.

●Administer the time and attendance policy and paid leave policy for all employees.

●Implements new organizations that join the Unified group.

●Performs other duties as assigned

November 2020- May 2021

AV Services

Payroll specialist

Fairfield, NJ

●Handled the full circle of Payroll function from the on-boarding of new employees to the end of the payroll cycle.

●Responsible for all financial reporting for anything payroll related for the Board of Directors, COO, CFO and CEO. Corrected all employee files that had incorrect state tax records and amended the employee records, within the payroll system and had the quarterly reports and W-2’s corrected for the affected states and localities or agencies

●. Managed and administered the 401k plan and make sure that the funds are administered to the plan in a timely fashion and accurately. Responsible for the 401k audits.

●Plan administrator for the Medical and voluntary benefits. Reviewed and approved bills from vendors and providers and sent to accounting for payment. Adjusted any billing as necessary.

November 2018-November 2020

PWC Consulting

Paramus, NJ (Movado Group) US and Canada

Elkhart, IN (Dexter Axle)

Bridgewater, NJ (Brother International)

Consultant- Implementation of ADP Workforce Now

●Client-Side Project Manager for Implementation of ADP WorkforceNow (US and Canada)

●Plan, schedule, and monitor client-assigned tasks and deliverables as defined within the ADP implementation project plan

●Identify risks; develop and manage risk mitigation plans in conjunction with Client team and ADP implementation project manage

●Recommend tactical decisions for the project

●Provide status reports and coordinate with ADP implementation project manager on overall status assessment

●Provide general US and Canada Payroll subject matter expertise in support of the project, including assistance with defining and documenting test strategy and planning

●Identify and recommend additional resources need to augment the client's staff, if appropriate.

● Conduct client data logistics meeting. Receive access to client’s legacy system. Forward data transformation files to ADP Implementation Team. Receive design files. Help complete predictive mapping documents. Document transformation strategy. Create client validation strategy. Assist with employee data load files for test environment, as applicable. Support client in executing data validation. Assist in tax balance and in validating payroll review files

●Custom Reporting Determine client custom reporting needs, review standard reporting with client, help client complete custom reporting specs, help client test developed custom reports, help client promote custom reporting to production, if needed, Confirm client custom reports completion

●Human Resources

●Provide sample employee data, gather knowledge for HR configuration workbook, Work with ADP Implementation, Team HR consultant for WFN Mobile setup, ensure full client team has proper online and security access, assist client in pulling employee indicative data, as applicable, Provide and/or access data mapping for employee transformation files, Provide ADP Implementation Team necessary Federation User Provisions. Manage Go Live Dual Maintenance, if needed. Provide final mapping for history conversion, as applicable.

●Payroll Gather data and host knowledge discussions for Payroll Configuration Workbook, Assess necessary pay group division. Retrieve payroll configuration documents, Work with ADP Implementation Team and client through payroll end to end solution testing, Help client document test scenarios, Request client specific test scenarios, Review test payroll. Help client validate payroll balance load, as applicable. Provide mapping for payroll balancing, Review tax filing documents with client and ADP Implementation Team, pull data for production load, Provide data for parallel testing

●Assist client through 1st and 2nd payroll, as applicable


Retrieve and discuss data necessary for Benefits Design Document, Review carrier contact information,

Collect carrier requirements, Complete Design Document knowledge transfer with client and ADP

Implementation Team, Provide ACA historical hours data, if applicable. Review forms for benefits

Assist validate benefit data load, support client in completing interface testing in end to end and parallel testing, Assist in dual maintenance and blackout period data entry

●Transition to Service Assist client through 1st and 2nd live payrolls, ensure smooth transition from implementation to service team, Review close out items with ADP Implementation Team to ensure completion, Review close out items with client team to ensure completion, Close project with client sponsor with benefits interface specs, Complete HR event triggers, Pull/Request benefits election data, Help client USA and Canada consulting support to get through the final stages of testing, issue resolution and live process stabilization

Oversee and work with ADP implementation team to set up and configure the ADP system to mimic the current Payroll system to ensure zero to very slight implication to the employees.

Create SOP's for all processes- 401k, Benefits, Payroll, General ledger, Specialty incentive programs.

Test all configurations with ADP and current system of record, integrations for US and Canada

Test and verify all payroll entries and calculations after the go live date with new payroll system

Monitor and create integrations to ADP

Work with payroll and HR to train on new and revised processes

Assist Payroll and HR teams with current pay period payroll entries and verify input and calculations

Assist Sr Director with 401k audits

Troubleshoot integration errors and Payroll calculations.

October 2018-December 2018

ABM Facility Management, NYC

Contract- Union Benefits Auditor

●Review all old accounts for over 10,000- 32BJ union employees to find errors and/or discrepancies and approve for payment. Research all payments and verify validity.

●Work with Union to rectify any errors and process credits and adjustments.

August 2018 to October 2018

Telaria, NYC

Contract- People Analyst / HR Generalist

●Handle the day-to-day administration and analysis of the Company's benefit plans and programs, including medical, dental, vision, well-being, EAP, HSA, FSA, commuter benefits, life/AD&D, fitness reimbursement, and 401(k).

●Process all employee changes in ADP such as increases, transfers, status changes, terms, etc.

●Assist with requests for stock option extensions and approvals

●Enhance/refine reporting through the design of dashboards and other data visualization techniques that enhance management’s understanding of and access to key metrics

●Ensure accuracy of all I-9’s and maintain both active and retention files as well as perform quarterly audits

●Assist with tracking and maintaining headcount and salary planning process by running and updating necessary reports

●Conduct research and provide analytics in support of key projects and initiatives

●Assist new hire onboarding and off-boarding processes

●Create and maintain organizational charts

●Respond to and complete employment verification requests

March 2018 to May 2018

Orbcomm LLC, Rochelle Park, NJ

Manager, Payroll (Inside temp)

●Develop systems to process payroll account transactions (e.g. salaries, benefits, garnishments, deductions, taxes and third-party payments)

●Coordinate timekeeping and payroll systems (E-Time and ADP WFN)

●Oversee processing of payroll changes (e.g. new hires, terminations, raises) and system upgrades

●Ensure compliance with relevant laws and internal policies

●Supervise and coach payroll clerk

●Work with auditors and manage payroll tax audits

●Collaborate with Human Resources (HR) and accounting teams

●Maintain accurate records and prepare reports

●Resolve issues and answer payroll-related questions

●Create General ledger Entry with ADP GL Interface, map accounts and maintain mapping for journal entry processing

●Oversee processing International payroll (UK, Canada)

●implementing acquisition into current payroll process

●Process RSU stock

●Process ESP stock

●401k Admin

Feb 2017-Feb 2018

Ashfield HealthCare Communications, Lyndhurst, NJ

Payroll and Tax Specialist

●Payroll for 4 businesses, ADP Workforce Now version 13

●Multi-state, Multi Jurisdiction

●Hourly and Salary, Biweekly and UK Secondee Monthly with conversion

●Benefits- Payroll deductions, calculations, Billing and Census

●All internal Audits for Benefits: Core and voluntary, 401k, Roth and PTO

●External audits for WC, 401k

●Monitor daily integration from WD to ADP WFN and research errors

●One-time payments from WD to ADP

●New system implementations- Oracle, Workday, New ADP version

September 2016 to March 2017

Maquet Getinge Group, Wayne, NJ

Payroll and Tax Specialist-Contract

Payroll for 1800 employees and 7 companies ADP EV5, Checkmate, Adjustmate

Multi Jurisdiction Payroll audit

Supervisor, HR Service Center Global US

●Maintain a case management system and report on call volumes, nature of employee inquiries, etc. Develop and manage processes to ensure efficiency and compliance with government and plan. Support Global US for all Human Resource needs. Supervise 6 employees. Onboarding, Benefits, 401k, Time and Attendance and Payroll issues. Open Enrollment, training for system upgrades. Provide overall supervision of the HR Service Center (HRSC) operations and staff. Ensure the adherence to government regulations and plan documents in relation to HR administration and benefits. Manage the application of established company policies and procedures. Lead the HRSC employees to promote HR self-sufficiency and to define and address the needs of its customers. Assist management in evaluating, planning, developing, and implementing tools and processes. Manage a staff with diverse HR administration responsibilities, including call center in support of all Getinge Group businesses in the United States

●Manage the day-to-day maintenance and data integrity of personnel records (paper and electronic).

●Plan, manage and monitor daily activity of HRSC Staff. Regulations. Identify opportunities to clarify existing policies and improve existing processes and systems.

●Perform annual performance reviews, maintain employee engagement, and develop HRSC staff through training, mentoring and succession planning, as well as hiring when needed.

●Facilitate company-wide open enrollment process.

●Manage vendor relationships (external and internal) and associated reporting, such as random & pre-employment substance abuse testing, unemployment, new hire reporting, transmission and reconciliation of data to vendors for healthcare and retirements plans, etc.

●Assist operations and support management on the interpretation and administration of issues related to HR policies, plans and procedures while promoting use of Self-Service tools and technologies.

●Assist senior management in the review and analysis of current services and systems; explore the opportunities for growth and savings.

●Direct team responsible for providing customer service via telephone, email and walk-ins, and responding to customer requests as needed, including determining and addressing unstated needs.

●Develop, analyze and communicate HRSC team Key Performance Indicators, Service Level Agreements and other productivity metrics.

March 2015 to February 2016


Manager of Human Resource and Payroll Administration

●Handled the full circle of Payroll function from the on-boarding of new employees to the end of the payroll cycle.

●Responsible for all financial reporting for anything payroll related for the Board of Directors, COO, CFO and CEO.

●Corrected all employee files that had incorrect state tax records and amended the employee records, within the payroll system and had the quarterly reports and W-2’s corrected for the affected states and localities or agencies.

●Managed and administered the 401k plan and make sure that the funds are administered to the plan in a timely fashion and accurately. Responsible for the 401k audits.

●Plan administrator for the Medical and voluntary benefits. Reviewed and approved bills from vendors and providers and sent to accounting for payment. Adjusted any billing as necessary.

●Responsible for recruiting, on-boarding and terminations.

November 2011 to March 2015


Payroll, Human Resource and Benefits Manager

●Responsible for 18 separate companies/pay groups. 10 States and 2 countries

●Acted as administrator for all benefits including Company paid and voluntary.

●Responsible for Weekly, Bi-Weekly, commissioned, salaried and Union payroll, Multi-State and Canadian Payroll.

●Handled all 401k, workman’s comp, and financial audits.

●In charge of all functions of Human Resources and benefit coordination and implementation.

●Maintained all employee records and data, Company PTO. Background checks, FMLA, Disability and unemployment claims, as well as workman’s comp claims.

●Handled Open Enrollment process for all locations for company contributed and employee voluntary benefits.

●Maintained and reviewed billing for benefits.

●Filed and maintained all workmen’s comp. claims and worked with the carrier and employees to make sure that all claims were filed and complete.

●Handled COBRA through an outside vendor.

●Monthly union reports for the union employees for health and welfare and union dues.

●On the Safety Committee for the Newark Plant. Did Safety walk-throughs for the plant and the Lab to make sure that there are no employees violating company policy, or creating safety issues.

●Responsible for Terminations, Recruiting and disciplinary actions.

Previous Employment

●March 2008 to April 2010


Payroll and Human Resource Manager

●March 2007 to February 2008


Accounting and Payroll Supervisor

●February 2002 to April 2003


Vendor Account Manager / Executive Secretary

●September 2000 to October 2001


Finance Manager / Human Resource Coordinator

●October 1997 to August 2000


Asst. Controller / Bookkeeper

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