Sept ****- Aug ****

Lauren Edge

*** **** *** ********* ** 70506

337-***-**** • adqvvp@r.postjobfree.com

Objective

Aspiring for a job in a growth oriented organization, where my recruiting experience, leadership abilities, and organization skills can be used for making a positive contribution.

CAREER PROFILE

An expert recruiter, known for her energetic and cooperative attitude combined with excellent judgment skills for hiring the best employees for any given job. 8+ years of experience working closely with hiring managers and HR departments, having sound knowledge of staffing policies and procedures.

Work Experience

RWDY

Account Manager/ Operations Manager

● Recruit, select, train, assign, schedule, coach, counsel, and discipline employees

● Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

● Plan and review compensation actions; enforcing policies and procedures

● Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

● Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

● Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping

● Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

● Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

● Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

● Accomplish operations and organization mission by completing related results as needed

● Meet or exceed operations labor budget expectations

● Manage staff levels, wages, hours, contract labor to revenues

● Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

● Run a safe, injury/accident free workplace

● Responsible for all aspects of vehicle and heavy equipment rentals

● Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies

● Manage relationships with key operations vendors

● Track vendor pricing, rebates, and service levels

● Review and approve all operational invoices and ensure they are submitted for payment

● Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

● Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints Feb 2013- Sept 2017

Jan 2011- Feb 2013

● Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

● Communicate all operating policies and/or issues at department meetings

● Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses

● Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations Trifecta

Operations Manager/Coordinator

● Achieves staffing objectives by recruiting and evaluating job candidates; advising managers; and managing relocations and intern program.

● Establishes recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs.

● Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.

● Determines applicant requirements by studying job description and job qualifications.

● Attracts applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites.

● Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.

● Arranges management interviews by coordinating schedules; arranging travel, lodging, and meals; escorting applicant to interviews; and arranging community tours.

● Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications.

● Manages new employee relocation by determining new employee requirements, negotiating with movers, arranging temporary housing, and providing community introductions.

● Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; and emphasizing benefits and perks.

● Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; and advising managers on training and coaching.

● Avoids legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures, and conducting training.

● Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

● Accomplishes human resources and organization mission by completing related results as needed. Fleur de Lis Consulting

Operation Manager

● Recruit, select, train, assign, schedule, coach, counsel, and discipline employees

● Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

● Plan and review compensation actions; enforcing policies and procedures

● Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

● Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

● Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping

● Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

● Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

● Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations 2003

● Accomplish operations and organization mission by completing related results as needed

● Meet or exceed operations labor budget expectations

● Manage staff levels, wages, hours, contract labor to revenues

● Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

● Run a safe, injury/accident free workplace

● Responsible for all aspects of vehicle and heavy equipment rentals

● Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies

● Manage relationships with key operations vendors

● Track vendor pricing, rebates, and service levels

● Review and approve all operational invoices and ensure they are submitted for payment

● Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

● Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

● Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

● Communicate all operating policies and/or issues at department meetings

● Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses

● Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations Education

General Studies

LSUE

References

Available upon request.

Skills

● Ability to evaluate individual employees’ talent

● Excellent interviewing skills

● Understanding of behavioral skill expectations

● Excellent communication abilities, including interpersonal, professional, written, and verbal

● Strong critical thinking skills and attention to small details

● Extensive analysis and evaluation abilities

● Background in management and leadership positions

● Complete understanding of standard business processes, including hiring, training, and team assembly

● Experience creating special projects and hand-picking team members

● Experience in the human resource department

Contact this candidate