customer and personal service. cashier
public safety and security computers and electronics
Sep 2019 - Feb 2020
Apr 2017 - Jul 2019
Michelle Sayer
Professional Summary
Motivated leader, with strong organizational abilities.also maintaining records. areas of expertise include,managing groups, or teams. scheduling, training, inventory, ordering materials, and supplies.
Skills
Experience
facilities technition
Mark-Taylor Residential - Scottsdale, AZ
grounds cleanup, gym maintenance,pet area cleanup, empty all trashcans daily. vaccum, and mop high traffic areas.
run floor mopping machine on all floors.
sweep and mop all stairwells.
maintain cleanliness and polish all elevators.
clean all windows.
maintain cleanliness of all trash rooms, and trash chutes. maintain cleanliness of the postal room.
maintain clenliness of all gaming rooms and office areas. paint any curbs, or handicap areas.
cobb webb removal
maintain cleanliness of parking garage.
Housekeeping manager
Wrigley Mansion/Geordie's Restaurant - Phoenix, AZ Taught staff how to safely and accurately use and maintain the team's equipment. Identified opportunities to improve services and increase the efficiency of operations. Coordinated with the maintenance team and building managers to deliver efficient service and minimize disruptions.
Investigated and quickly resolved problems with the cleaning service or a team member's performance.
Inspected completed work to assess the quality of each team member's performance. Enforced work policies with the team and relayed updated procedures to help the team be more efficient and successful.
Maintained the cleaning supplies necessary to meet expected work demands. Organized effective work schedules to help the team cover all cleaning needs. Reviewed the incoming orders and assigned work to the [Job title]s to maintain a demanding schedule.
9921 east Billings st apt. B, Mesa, AZ 85207
Ph: 480-***-****
***********@*****.***
Feb 2015 - Jan 2017
Jan 2014 - Jan 2015
Dec 2011 - Dec 2013
Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks. cashier/stocker
Family Food Town - Palisade, CO
Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
Gained recognition for providing efficient service and a high degree of accuracy. Returned non-purchased products to shelves and performed general merchandising functions. Verified prices and calculated totals using scanners and point of sale (POS) systems. Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
Helped management solve customer concerns with proactive approaches based on retail knowledge.
Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Stayed on top of policy changes and promotions to better serve customers with current information. Assistant Manager / Non Foods
walmart - apache junction, az
Developed and maintained effective working relationships with team members, management, and customers.
Held Area Managers accountable for meeting performance goals. Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered.
Stayed current with all store initiatives and communications, sharing with associates as required. Attended store walkthroughs with the management team and followed-up on directives and recommendations.
Analyzed productivity reports, assisting in managing performance. Set expectations and modeled excellent service by projecting a positive attitude and enthusiasm toward the job, company, and customers.
Collaborated with store manager to direct and delegate work assignments and ensure execution of plans and strategies across the store.
Cashier/ stocker
Thrifty Payless - Auburn, CA.
Solved complaints by customers and issued credits for returned merchandise. Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
Verified prices and calculated totals using scanners and point of sale (POS) systems. Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Jan 1997 - Mar 2000
Jun 2016
Jun 1985
Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
Cashier/ stocker
Albertsons - Rohnert Park, CA>
Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
Gained recognition for providing efficient service and a high degree of accuracy. Returned non-purchased products to shelves and performed general merchandising functions. Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
Found ways to improve the customer experience by taking accountability and acting as a store Brand Ambassador.
Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
Stayed on top of policy changes and promotions to better serve customers with current information. Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Education
Barbers License. : Barberring
Arizona Barber Styling College. - PHOENIX, AZ
High School Diploma : General Education
Chana High School - Auburn, CA.