Administrative Assistant Receptionist Bilingual

Yolanda Pedroza

414-***-**** / ****************@*****.***

SKILLS

Bilingual in Spanish and English, able to communicate fluently orally and writen

Working knowledge of Microsoft Office Suite: Excel, Word, Outlook

Experience in customer service, administrative work and multi-phone systems

WORK EXPERIENCE

Bilingual Recruiter, Modern Maintenance Programmed Cleaning, Inc., New Berlin, WI 05/2018 - 09/2020

Conducted weekly meetings with district managers to learn of issues that needed to be resolved

Utilized online platforms, community events and job fairs to recruit candidates

Interviewed, hired, trained, conducted orientation and on-boarded new employees

Performed general duties for HR Department

Energy Assistance Administrative, UMOS, Milwaukee, WI 01/2017 - 02/2018

Coordinated any communication to new customers

Managed incoming and placed outgoing calls

Interacted with customers in person and over the phone

Prepared any documents needed

Interpreted conversations and translated documents as requested

Bilingual Recruiter, On-Site Staffing Service, Milwaukee, WI 06/2014 - 11/2014

Managed emails and voicemails on a daily basis

Recruited utilizing job fairs and online platforms

Interviewed, hired and trained new employees

Performed job site visits with staffing clients to resolve on the job issues

EDUCATION

Medical Translator Intensive Certification Program, School Sisters of Saint Francis, Milwaukee, WI

High School Diploma, South Division High School, Milwaukee, WI

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