Licensed Realtor Customer Service

LISA LATORI

**** ********* **. **** *** Moneta, VA PH: 732-***-**** ************@*****.***

Summary

OBJECTIVE: To obtain a remote customer service/appointment setter/reservation position

Skills

•Customer Service - Problem Solving - Administration and Management — Coordination - Time Management - Service Orientation - Social Perceptiveness/Education and Training

EXPERIENCE

Lead Key Holder, FT- 2/19/2021 to present

Dollar General - Bluewater Dr. Moneta, VA

Oversee employees and store on working shift

Assist in training employees

Open or close store via security alarm

Count employee cash drawers beginning and ending shift

Count and verify store deposit and make deposit to bank prior to opening store

Full knowledge of products

Assist customers with full customer service

Assist Store Manager and Assistant Manager

FRONT OFFICE SUPPORT II, 8/2017 to 07/2020

Guilford County Schools — Mendenhall Middle School

•Customer Service to all students, staff and parents

•Extensive computer, telephone and personal communications

•Type variety of materials-memos, reports, recording information logs, distribute staff mail

•Communicate with SRO when necessary

•Radio communication with staff and administrator(s) and SRO regarding a.m. & p.m. buses

•Radio, phone and e-mail communication with Administrators and SRO regarding student discipline when necessary

•Handles school intercom to classroom(s) when necessary

•Administer daily student medication

•Posting of daily scrolling school information on TV’s in classroom with self created power point slides to reflect information

•Perform secretarial and clerical duties requested by the Principal and Assistant Principal

•Create scripts for various school announcements

NJ LICENSED REALTOR REFERRAL AGENT

Presently C/21 Major Realty – Toms River, NJ

Refer sellers or buyers to a licensed real estate broker to handle transaction and representation

CLERK 1, 07 2014 to 06/2016

Ocean County Board of Social Services

•Performing routine clerical work involving the processing of documents in an office setting.

•Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

•Work closely and communicate with Supervisors.

BEACH CONTROL MANAGER. 05/2008 to 09/2013

Borough of Seaside Park Seaside Park, NJ

CONCIERGE/VIP CHECK-IN/ROOM RESERVATIONS SUPERVISOR/HOTEL RACK CLERK & FRONT DESK

CAESAR'S HOTEL & CASINO - ATLANTIC CITY, NJ

EDUCATION

Bachelor of Science: Business Administration, May 1986

Georgian Court University - Lakewood, NJ

References upon request

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