Michaele Schmuckal

Chula Vista, CA *****

adqvr9@r.postjobfree.com

907-***-****

Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role where I can continue to grow personally and professionally.

• Microsoft Office proficiency ● Time management

• Excel spreadsheets ● Strong problem solver

• Meticulous attention to detail ● Strong interpersonal skills

• Self-directed ● Results-oriented

Quality assurance through review and management of clinical and business records

• Development and implementation of review process

Quality improvement

• Audit tracking and facilitation of correction of documented errors

• Development and implementation of tools for trending

Work Experience

Lead Health Unit Coordinator

Providence Valdez Medical Center -

Valdez, AK

July 2005 to August 2021

Provide administrative support to business office, nursing administration, doctors and staff. Compile and analyze data for monthly/yearly statistic reports and patient care, quality improvement initiative. Help patients with billing questions, payment arrangements and financial assistance. Make collection calls on past due accounts. Manage time sheet information (Krono's) for nursing department and nursing administration. Facilitate medical record accuracy to ensure orders are entered into EMR completely and accurately. Train multiple HUC's to be proficient in the daily, weekly and monthly operational needs of the nurse's station. Assist Business office with admitting, pre-authorizations and collection calls. Personal growth includes training on 3 clinical computer programs along with Krono's.

Care Coordinator

Connections to Care, Inc. -

Valdez, AK

March 2017 to July 2021

Sole employee for a new non-profit company. Created company brochure, flyers, business cards, letterhead. Researched and created volunteer and family information binders. Recruited volunteers and gathered all information needed for background checks. Arranged for the general public and hospital to have access for the supply shed for DME equipment they may need. Carried the company phone with me 24 hours to answer any calls that may come in for emergency help.

Care Provider

Valdez Senior Center -

Valdez, AK

January 2002 to June 2005

Successfully assisted seniors/clients with daily needs such as banking, bill paying, housekeeping, doctor appointments and personal care.

Office Manager/Bookkeeper

CSCI, Inc -

San Diego, CA

January 1996 to January 2000

Sole clerical/bookkeeper personnel in a multi-million dollar computer company. Managed accounts receivable and payable, invoicing and monthly/yearly reconciliations. Answered busy 10-line switch board. Prioritized and organized work load to assist 8 technical employees with sales and support.

Education

2 years of College in Business and Child Development

Southwestern Jr. College -

San Diego, CA

August 1985 to August 1987

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