Customer Service Paralegal
Resume:
Gabrielle Bloise
Phila.PA, ****8
***********@*****.***
Education
Katherine Gibbs School, Norristown PA
Associates in Specialized Business Degree
Major: Criminal Justice
Summary of Skills: Reliable team player who is highly skilled in all aspects of the food and beverage industry. I am customer service driven and excel in providing outstanding customer service. I have chosen the hospitality field as my profession. I display exceptional interpersonal skills and thoroughly enjoy the interaction with guests and fellow team members. Employment
Server Haddonfield, NJ Sept. 2018 - November 2020
Tavistock Country Club
Server Prospect Park, PA Jan. 2016 - Aug 2018
Rigatoni Pasta & Grill
Train all new hires in the SOP's of the restaurant along with POS training on computer
Deliver excellent service, receiving 5-6 compliment cards per month
Team player, working well with both front and back of house
Knowledge of all aspects of food service along with working knowledge of beverage service
Communicate effectively all special dietary needs of guests with culinary team to ensure proper preparation of meal
Customer satisfaction is my priority. I strive for highest check average per guest while providing superior service to all my guests, making them repeat customers Paralegal
Law office of Joseph Capone Philadelphia, PA Oct. 2013 - Jan. 2016
Service as liaison between attorney's, investigator's, court clerks, and judges
Directed all phone calls, schedule appointments, and court hearings
Prepare legal documents such as motions, letters, and legal notes
Research docket sheets, case law using the library and internet Bartender
Station Bar & Grill Philadelphia, PA Nov. 2006 - Jan. 2009
Mix and pour drinks accordingly to SOP's, including guest special requests
Cleaned and stocked bar area to par levels daily
Accurately balanced cash register and closed out all paperwork daily
Promoted upcoming bar events and new drink specials, including craft beers descriptions Front Server
Mamma Maria's Restaurant Philadelphia, PA Dec. 2006 - Oct. 2013
Announce and explain verbal menu to customers
Take detailed order ensuring satisfaction of customers
Monitor all money and credit card transactions
Ensure customers high volume dining
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