Customer Service Secretary

Lori Klassen

Salem, OR 503-***-**** *************@*****.***

OBJECTIVE

Extremely reliable and safety conscious with experience in warehouse operations to include loading and unloading; shipping and receiving; order picking / packing; staging and stocking.

PROFESSIONAL EXPERIENCE

Office Specialist II

Secretary of State, Salem, OR

Secretary to an administrative superior and team.

Compose and type correspondence, reports, memos and other documents.

Received telephone and personal callers.

Receive and review incoming mail and requests for information.

Determine mail needing further research

Gathered and assembled necessary information and submit to administrative superiors.

Respond to items not requiring supervisory review or resolution.

Maintains control records of information received, routed, assigned, or dispersed.

Customer Service Associate

AutoZone, Salem, OR

Cashier according to customer service guidelines and register procedures as needed.

Inspected, filled, and staged orders in an accurate, thorough, and efficient manner in accordance with established Company standards and procedures.

Attended to detail in order to understand customer needs.

Drove and delivered merchandise in a timely and professional manner.

Used computer and other technology for customer orders and purchasing.

Flagger

Salem, OR

Controlled traffic in work zones on public roads.

Protected the lives and property of workers, drivers, pedestrians, and bicyclists in roadway and work zones.

Installed and removed traffic control devices, cones, signs, and barricades.

Belt Worker & Sorter

Gervis Cannery, Gervis, OR

Filled merchant orders from stores by selecting and moving merchandise from pick slot to conveyor.

Practiced and adhered to established safety rules and policies, as well as, established housekeeping standards.

Checked, verified, and audited merchandise to ensure that ordered product has been received and that merchandise is as ordered and not damaged or defective.

Identified, separated, labeled, and palletized products onto flats.

EDUCATION

High School

McKay High School, Salem, OR

Woodburn High School, Woodburn, OR

COMMUNITY INVOLVEMENT

Volunteer, Humane Society, Salem, OR 2020 - Present

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