Customer Service Sales Associate

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

MARIAH

GARCIA 669-***-****, ***************@*****.***

Capable and experienced working in challenging environments. Excited about the opportunity to take the next career step with your team.

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Willing to take on any task to support team and help business succeed. Offers strong leadership and problem solving abilities.

Problem solving Leadership Time management

Teamwork Customer service

School Bus Driver October 2009 - Current

Oak Grove school district San Jose, CA

Kept bus in good working order through basic upkeep of fuel, oil, water, windshield washer, and other fluids maintenance.

Assisted students with disabilities onto and off of vehicle with compassionate and skilled help. Identified and reported maintenance concerns to management based on routine pre- and post-trip inspections. Navigated neighborhoods and city streets successfully by learning routes. Sales Associate October 2012 - February 2018

Fossil Gilroy, CA

Helped customers navigate store, complete sales and process returns. Demonstrated selling experience in a fast paced, service oriented retail setting. Created great customer experiences through personalized sales support. Rotated stock through clearance markdowns and special sales promotions. Met or exceeded individual sales goals and key performance indicators (KPIs). Encouraged sales through promotions and special offers to customers. Worked independently but within a team environment. School Bus Driver August 2008 - October 2009

Morgan Hill Unified School district Morgan Hill, CA Ran daily scheduled routes and handled numerous special school events and field trips without accidents or safety concerns.

Kept bus in good working order through basic upkeep of fuel, oil, water, windshield washer, and other fluids maintenance.

Followed security rules to only transport authorized students, school personnel, and chaperones. Protected bus riders by consistently following traffic laws and mandatory safety regulations. G

EDUCATION

Bank Teller January 2005 - May 2008

Bancorp Salinas, Ca

Reconciled transactions and verified cash totals without variances. Identified and managed cross-selling opportunities by providing updated and accurate knowledge of financial product and service offerings.

Communicated professionally and personably with customers to assess needs and develop solutions. Applied active listening and effective communication to cultivate and maintain customer rapport. Collected currency for deposit, verified deposit amounts, and entered transactions into [Software]. Sold appropriate financial products and services to maximize sales and revenue. Researched and resolved customer issues on personal savings, checking, and lines of credit accounts. Prepared official checks, money orders, and certified checks. Balanced currency, coins, and checks in cash drawers at ends of shifts and calculated daily transactions using computers, calculators, and adding machines.

Diploma June 1995

Mount Madonna High School, Gilroy, CA

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