MISS MBALI A MBHENSE CURRICULUM VITAE

PERSONAL DETAILS

Phone Number: 072*******

Physical Address: 08 Valencia Complexes, Swartgoud Street, Winchester Hills,

Johannesburg, South Africa (Gauteng), 2091

ID Number: 841**********

EE: African

Gender: Female

Email Address: adqvj1@r.postjobfree.com

LinkedIn URL: www.linkedin.com/in/mbali-mbhense

CAREER PROFILE

Glencross Medical Centre June 2016 – To date

Medical Receptionist and Accounts Administrator

Managing the practise by welcoming and attending to patients for 4 different doctors.

Managing diary for all doctors in terms of appointment bookings.

Creating claims and profiles by capturing data for patients using Elixir Programme.

Confirming benefits from different medical aid schemes telephonically and

systematically using Medi Switch programme.

Allocating and reconciling accounts using Elixir system, creating claims and submitting those claims to different Medical Aid Schemes.

Attending to emails, using Microsoft Outlook programme, resubmitting paper claims to schemes.

Medical Receptionist and Accounts Administrator Jan 2016 - March 2016

Family Medical and Dental Centre Maponya Mall-Soweto

Welcomed and attended to patients for 3 different doctors.

Managed diary for all doctors in terms of appointment bookings.

Created claims and profiles by capturing data for patients using my practise Programme.

Confirmed (MSA) benefits from different medical aid schemes telephonically and

systematically using benefit checker.

Reconciled accounts using e-Md systems, creating claims and submitting those claims

to different Medical Aid Schemes and I also submitted bi-weekly report to doctors.

Attended to emails, using e-Md programme, resubmitting claims via paper trail.

Created invoices, text messages, and emails that were submitted to patients.

Reason for Leaving: End of Contract.

AGSA-Houghton, Archer Daniels Midland-Rosebank Auto Trader- Randburg Apr 2015 - June 2015 Johannesburg Receptionist - (Flexible Assignments): Reason for Leaving: End of Contract.

Population Council (NGO) Johannesburg Country Office April 2011- Jan 2012

Data Capturing Clerk

Captured client level data, baseline and site support tools, attendance registers, pre and post-tests scores from all 6 provinces within South Africa.

Filed all hard copies manually and in and electronic datasets format.

Coordinated, and provided support to program officers and trainings events.

Provided support to office management ensuring proper documentation of Intervention activities for the program are filed accordingly.

Facilitated feedback between project sites and comparison of statistics from one province to the other at regular intervals in terms of numbers achieved.

Assisted in draft quarterly reports which will further improve the implementation of PEP program.

Project Assignments: Data input, including data cleaning and analysing alpha-numeric data relating to Post Exposure Prophylaxis for six provinces in South Africa, with the aim to improve access to, and the quality of PEP services for survivors of sexual assault and those at risk of occupational exposure.

Reason for Leaving: Retrenchment due to funding that was not received.

South African Broadcasting Co-operation Aug 2008 - Nov 2008

Office Administrator

Attended Workshops on behalf of Operations Manager, and Financial Manager

Assisted two Operations: Regions members (Department Managers) with secretarial duties.

Assisted with internal communication writing memos, invitations, etc.

Assisted with compilation of reports and the management of e-mail

General administration such as liaison work across business units

Co-ordinated initiatives across regions as required

performed general administration duties including typing, filing, and ordering stationery

Arranged meetings and made flight bookings on behalf of Managers.

Managed diary, both electronically and manually.

Reason for Leaving: End of Contract.

First National Bank Mar 2007 - Jul 2008 Payroll Support Consultant

Assisted with checking of error reports on test runs

Performed calculations on salaries and tax deductions.

Captured alphanumeric data

Verified that all input captured is accurate and precise when checking test run.

I also adhered to cut-off dates for capture to ensure on time delivery of payrolls

Queried any resolution in accordance with Human Resources and Branches

I was assigned to Process, Calculate and Implement input as such as New Engagements, Terminations, Re-instatements, Transfers, Medical Aid Refunds, Garnishee Orders, Disciplinary Warnings, Allowances, Deductions, Back Pay Calculations and Attend to other Payroll Queries.

Reason for Leaving: End of Contract.

SKILLS AND COMPETENCIES

Microsoft Word, Excel, PowerPoint, Access, Outlook, Project. Programs: Hogan Technology, Human Resources Manual System (HRMS), Stata and Atlas Ti, My practice Program, e-Md program, Mypractise (Health bridge) -Benefit Checker, Elixir and Medi Switch.

EDUCATION

UKZN (Westville) 2003-2005

B.Com- Accounting (3rd year) - Incomplete

Pretoria Technikon 2002

Certificate in Local Government Management

Ziphakamiseni Public Secondary School - Best Learner in a Grade 1997-2001

Senior Certificate

CERTIFICATE COURSES: Certificate in Local Government Management 2002

Local Government Finance, Entrepreneurship, Interpersonal Skills,

Meeting Procedures, Government Structures & Functions, Office Practice, etc.

ACCOMPLISHMENTS, DEVELOPMENTS AND ACHIEVEMENTS:

I am an enthusiastic and hard-working individual that is eager to learn new skills. I work well within a team or alone. I have first rate communication skills and customer service skills and a pleasant and friendly manner in addition. I am keen to embark on a new challenge where I can put my skills to greater use and further develop my career. My previous position as a Payroll Support Consultant has introduced me to a wide range of Interdisciplinary approach to data input and analysis, personal tax calculations, salaries. At FNB (Payroll), I was also assigned to facilitate with training Human Resources personnel on a new integrated system, HRMS which is currently in use at Payroll. At SABC, I facilitated with a R7 Million Project that was a success at Operations (Regions).

REFERENCES

Dr Anna Constantinidis: General Practitioner: Glencross Medical Centre

Tel: +27-11-432-**** E-mail: adqvj1@r.postjobfree.com

Mr. Mhlahlandlela Mabena Monitoring and Evaluation Officer: Population Council

Cell: +27-72-704-**** E-mail: adqvj1@r.postjobfree.com

Ms Dineo Masebo Trainer and Supervisor: First National Bank: Payroll

Tel: +27-87-577-**** E-mail: adqvj1@r.postjobfree.com

Mr Anton Havenga Operations (Regions) Manager: SABC

Tel: +27-11-714**** E-mail: adqvj1@r.postjobfree.com

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