Hotel sales manager
Resume:
Gregory Aranda
Hilo, HI
****.*******@*****.***
Over 25 years in Customer Service, Sales and Management experience dedicated to achieving profitability and delivering outstanding service. Reliable employee with exceptional analytical organizational, and people skills. Strong personal ethics and integrity. Able to convey a professional image of honesty and concern for the needs of my team members and customers. Skilled in providing courteous service to customers from diverse socioeconomic and cultural backgrounds. Work well under pressure and deadlines. Highly organized team builder with strong leadership experience. Excellent communicator seeking a challenging position with the opportunity for growth. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Manager
Hampton Inn Ann Arbor South - Ann Arbor, MI
August 2019 to Present
• Formalized sales process to enhance operations and promote acquisition of new customers.
• Developed and implemented new sales strategies to update local awareness.
• Use various lead sources to generate revenue for the hotel including Hotel Planner, Meeting Broker, C Vent and others.
• Procurement of $250k in first 4 months in the position. Night Auditor/Front Desk Receptionist
Hampton Inn Ann Arbor South - Ann Arbor, MI
October 2018 to Present
• Completed all nightly updates to hotel rates and individual room charges.
• Completed daily computer backups, checked for viruses and updated programs.
• Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
• Audited and balanced cash and credit transactions daily and reset register for next day's operations.
• Monitored reservations to track incoming parties and special events.
• Balanced accounts and conducted nightly audits to keep bookkeeping current.
• Checked auditing discrepancies by reconciling cash drop and credit card transactions. Performance Musician
Self Employed - Toledo, OH
May 1985 to Present
• Reach decision makers for booking
• Promotional campaigns
• Performance
Sales Team Supervisor
Boost Mobile Dealer - Ypsilanti, MI
April 2018 to March 2019
• Hiring and Training
• Day to day operations
• Inventory control
• Sales of cell phones and accessories
• Active neighborhood campaigns
Senior Sales Representative
One Stop Hospitality, LLC - Fort Collins, CO
January 2013 to August 2018
• B2B Print and Digital Ad Sales
• Assist clients with ad design and layout
• 2013 Rookie of the Year
• 2013 finished 7th out of 40 reps with $100,550 in revenue
• 2014 finished 3rd out of 35 repa with $119,466 in revenue
• 2014 ranked #1 in completed hotel jobs at 28. 15 were new start ups
• Demonstrated ability to upset additional products and services
• Skilled in cold call sales and presentation skills
• Skilled in resolving customer service issues and finding "win win" solutions Sales Rep/Regional Sales Manager
R.L. Polk & Co - Toledo, OH
September 1994 to April 1999
• Recruited, interviewed, hired, trained and maintained a crew of 7 sales reps and 2 telemarketers
• Maintained low staff turnover through effective motivational management
• Promoted and developed new and existing customer base
• Achieved quotas while maintaining office budget
• Started as door to door B2B with most listing sales in Ohio.
• Promoted to management in 4 months
• Ranked #1 team in Ohio 95, 96 and 97
• Achieved 5-14% increase in revenue all 3 years as manager Education
High School Diploma
Tecumseh High School - Tecumseh, MI
June 1981
Some college in Business
Eastern Michigan University - Ypsilanti, MI
Skills
• Budgeting and P&L
• Persuasive negotiations
• Profit and revenue-generating strategies
• Sales tracking
• Use of CRM
• Hotel Planner
• CVent
• Meeting Broker
• OnQ Reservation System
• Lightspeed Reservation System
• Microsoft Office
• Layout Design
• Night Audit
• Sales Management
• B2B Sales
• Door-to-Door Experience
• Branding
• Account Management
• Cold Calling
• Customer service
• Microsoft Excel
• Retail sales
• Sales
• Microsoft Word
• Negotiation
Contact this candidate