TL

OBJECTIVE

I am highly motivated professional with exceptional performance and initiatives; proven willingness to go beyond defined responsibilities to exceed goals; Demonstrated ability to build and maintain long term business relationships internally and externally and build credibility.

SKILLS

* Hardworking

* Good communication skills

* Ability to remain calm in difficult situations.

* Ability to efficiently multitask.

* Detail oriented with exceptional organizational skills.

TOSIN LUMEKO TEL: 469-***-****

adqviq@r.postjobfree.com

EXPERIENCE

Sept 2020 to Feb 2022 KYC Analyst

United Bank for Africa – New York (Contract)

Analyze customer to assess the money laundering, tax fraud and terrorist financing risk

Analyze documents provided by clients and advising on further information or enhanced due diligence is required

Review and completion of ongoing know your customer

Completing other applicable AML processes in accordance with regulations and time limitations

Onboarding tasks such as receiving and processing new customers

Knowledge of the laws applicable to money laundering, the Bank Secrecy Act, The USA Patriot Act, US Treasury AML guidelines and Suspicious Activity reporting

Escalate complex issues and queries to the Senior Compliance Manager or the Money Laundering Reporting Officer (MLRO)

Review and research suspect items and/or transactions and report suspicious activity as required

Implement and maintain appropriate KYC and enhanced due diligence compliance standards

Communicate with AML officer or Money laundering reporting officer (MLRO) any customer activities and trends that could implicate potential money laundering or terrorist financing

Conduct enhanced due diligence research of individual, institutions, and trust through LexisNexis

Review customer records, transactions, external data, information obtain publicly, and other source of information to identify suspicious or unusual activity

Mar 2019 to August 2020. KYC Analyst

PNC BANK, Dallas, Texas (Contract)

Analyze customer to assess the money laundering, tax fraud and terrorist financing risk

Analyze documents provided by clients and advising on further information or enhanced due diligence is required

Review and completion of ongoing know your customer

Completing other applicable AML processes in accordance with regulations and time limitations

Onboarding tasks such as receiving and processing new customers

Knowledge of the laws applicable to money laundering, the Bank Secrecy Act, The USA Patriot Act, US Treasury AML guidelines and Suspicious Activity reporting

Escalate complex issues and queries to the Senior Compliance Manager or the Money Laundering Reporting Officer (MLRO)

Review and research suspect items and/or transactions and report suspicious activity as required

Implement and maintain appropriate KYC and enhanced due diligence compliance standards

Communicate with AML officer or Money laundering reporting officer (MLRO) any customer activities and trends that could implicate potential money laundering or terrorist financing

Conduct enhanced due diligence research of individual, institutions and trust through LexisNexis

Review customer records, transactions, external data, information obtain publicly, and other source of information to identify suspicious or unusual activity

July 2017 Feb 2019 Client Support Specialist, Mobile Excetra, Lagos

Deals with complaints and compliments from customers to ensure achievement of the best service for customers

Ensures that the company provides exceptional service to its customers.

Deliver professional, friendly and timely service to customers, addressing any issues and providing problem resolution.

Provides a medium through which customers’ complaints, questions; queries, demands, and suggestions can be collected and used to improve customer satisfaction.

Carry out investigation on challenges faced by customers and give appropriate solutions to the challenges

Ensure provision of timely feedback to Customers on complaints and feedbacks.

Handle communications with customers through mediums like email, letter, phones, suggestion boxes notes, and a one-on-one interview.

Offer alternative solutions where appropriate with the objective of retaining customers’ business and trust.

Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.

Follow up and make scheduled call backs to customers where necessary.

EDUCATION

•B.S Computer Science

Lagos State University

Nigeria

Contact this candidate