Patricia Bautista

(***) ***- **** adqvh0@r.postjobfree.com www.linkedin.com/in/PatriciaBautista123

EDUCATION

Ohio University, College of Business Athens, OH December 2021

Bachelor of Business Administration

Majors: Management Information System and Business Analytics

Certificate: Real Estate Technology

GPA: 3.0

TEAM PROJECTS

Master Budget Accounting Athens, OH May 2020 – June 2020

Team Member

Collaborated with a team of 5 for a mock company, Bobcat Beverage Company by creating a sales budget.

Analyzed final recommendation, by checking all calculations and being reliable to turn in the assignment.

Led team in identifying resolution in selling & administration budget by adding insurance expense of $2,500 under cash payment selling & administration budget.

EXPERIENCE

Menards Athens, OH April 2021 – Present

Cashier

Operate point of sale system and keep assigned area fully stocked and clean.

Assist customers and answer questions in a friendly manner.

Assemble snacks and nourishments according to facility policy, resident food preferences, and client orders.

Follow all established procedures for documenting errors in cashing procedures.

Set up, breaks down, stock, replenish and maintains cash register station.

Career Connections Athens, OH April 2021 – Present

Event Staff

Accessible to assistants, ticket scanners, and entrance/exit navigator.

Help students and family navigate them to the Peden Stadium during graduation ceremonies.

Ichiban Point Pleasant, WV September 2020 – March 2021

Waitress

Responsible for taking customer orders and ensuring customer satisfaction.

Successfully solved customer conflict and problems when mistakes were made with orders and payments.

Processing payments and handling cash and credit transaction.

Guided guest through menus while demonstrating through knowledge of the food, beverages, and ingredients.

Speedway Gallipolis, OH August 2020 – October 2021

Customer Service

Ensures proper preparation, presentation, and maintenance of stock levels for all foodservice products available to the customer.

Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling, and making sure all food products are available and ready for consumption.

Takes an active role in promoting new foodservice programs introduced by the Company.

Assists in code-dating food items to ensure quality and safety. Follows all food sanitation guidelines.

McDonald’s Jackson, OH May 2018 – July 2020

Crew Member

Supported customers in ordering their meals while implementing excellent customer service.

Cross- trained and coordinated scheduling with team members to ensure seamless service.

Collaborated with team members of 15 to help different customers and solving problems.

Communicated clearly and positively with coworkers and management.

Built loyal clientele through friendly interactions and consistent appreciation.

Caretaker Wellston, OH July 2014 - Present

Nanny for Martha Burris

Coordinating 2 children’s activities, help with homework and school projects.

Ensured the implementation needs: bathing, feeding, and creative play/relaxation before the parents arrived.

Supervised 2 children ages 10 and 5 during weekends and summer, spring, and winter breaks.

TECHNICAL SKILLS

Technical:

Spanish (basic)

LANGUAGE SKILLS

Language:

Spanish (basic)

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