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Customer Service Support

Location:
Alexander City, AL
Salary:
15 an hr
Posted:
April 24, 2022

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Resume:

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€ Carolyn Gaines Resume... E] :

Carolyn Gaines

Alexander City, AL 35010

334-***-****

adqvgm@r.postjobfree.com

Summary

Skills eee

Customer support needs assessment

Call Center Operations

Service desk support

Communication

Experience

April 2012 to February 2022

C&S Fashion Syacauga, AL >)

Customer Service Technology

Assisted online users via live chat, web

conference and phone to resolve issues related

to software and system use and access.

Maintained inventory of IT supplies by checking

and documenting levels regularly.

Kept customers informed about issue resolution

progress and provided updated estimated times

of resolution on ongoing basis.

July 2010 to February 2011

American Inn Motel Alexander City, AL

Clerk

Documented and routed business correspondence

to manage office paperwork.

Prepared and issued purchase orders, invoices

and statements.

Education and Training

May 1994 Marbury High School Marbury, AL

High School Diploma

II )



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