PRISCILLA ARHIN
**** ********** ** * *********, OH -43125
*****.**********@*****.***
CAREER OBJECTIVE
Scrum Master, knowledge in Microsoft suite who has what it takes to facilitate team productivity and performance of multiple agile teams, ensuring they deliver business value that aligns with the product vision and strategy. Manages the process for how information is exchanged, and provides Agile thought leadership and methodology support, differentiating competitive position while ensuring ongoing alignment with a client’s requirements.
WORKING EXPERIENCE
OHIO STATE UNIVERSITY WEXNER MEDICAL CENTRE, COLUMBUS-OHIO
SCRUM MASTER 1/2021- PRESENT
Maintain the team's work backlog using JIRA and Agile principles
Perform project initiation, development, implementation, scope management, status reporting and implementation.
Analyse informational requirements and needs, identify problems, provide technical advice and consultation, and ensure efficient computer systems utilization; analyse data and develop logical solutions to problems; interface effectively and cooperatively with computer system users to maintain efficient system utilization; monitor system utilization and recommend appropriate revisions to processes, procedures, and operations.
Manage the physical card wall to track work-in-progress and review status with the team and product owners.
Facilitate prioritization of work and assignment of cards to team members.
Support management through regular status updates and reporting.
Coordinate the decomposition of work and definition of acceptance criteria.
Conduct regular retrospectives to improve and refine the existing work process.
Assist the team in other roles/capacities as needed (e.g., help users and developers define requirements for a new feature).
Follow existing team practices and work processes and provide leadership in adopting agile techniques.
Develop partnership with internal stakeholders and training team members.
Develop course evaluation metrics that assess business impact and regularly report on findings through divisional leaders.
Analyse survey data, provide counsel to senior leaders, and develop learning strategies and programs that will address the most impactful gaps with engagement and retention.
Lead learning projects and initiatives, report status, and implement solutions as assigned.
Report adoption rates and metrics to business leaders.
Create and implement resource marketing and launch communications
Create and curate learning resources.
Facilitate learning programs, workshops, and meetings
Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meeting.
Track and communicate team velocity and sprint/release progress
Maintain process documentation.
Ensure the design team is practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Update agile tracking systems to provide transparency on Product & Sprint Backlogs
CARDINAL HEALTH HEADQUARTERS, COLUMBUS-OHIO
SCRUM MASTER 1/2019-12/2020
Facilitate team organization and agile ceremonies, such as sprint planning, daily stand-ups, reviews/demos, and retrospectives
Assist with release planning and communication
Facilitate continuous improvement and the development of a learning culture on teams
Understand and analyse performance measurements to facilitate team improvements
Maintain velocity, burn down/up reporting and communicate team progress
Ensure team is working efficiently towards clear, aligned sprint goals
Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
Remove impediments and make issues and problems visible; escalate as necessary
Assist with dependency management and cross team coordination
Build and maintain a trusting and safe environment where problems can be raised without fear of blame, judgment, or retribution
Serve as the primary communicator of dependencies, timelines, and constraints for the team
Assist the Technical Product Owners (TPMs) to develop and maintain prioritized, and groomed backlogs
Empower the team to make appropriate commitments through story selection and task definition
Grow team confidence to experiment, iterate, evolve, and learn
Act as a buffer between external distractions to minimize disruptions
Work collaboratively with shared services, operations, and other stakeholder teams
Perform other duties as required and assigned by manager and upper management
KIMPTON HOTELS & RESORTS, REMOTE (CALIFORNIA)
PROJECT MANAGER 01/2007-12/2018
Work closely with the project team and government personnel to prepare, review, revise, and maintain technical project documents (e.g., technical migration project plan, business needs assessments, risk management plans, alternatives analysis, cost-benefit analysis)
Assist with monitoring migration activities to ensure development and implementation success
Collect, analyse, and manipulate a variety of data to generate recommendations or conclusions
Synthesize and/or summarize data, research, or communications (e.g., summary briefings and meeting minutes)
Contribute to firm marketing and promotional efforts
CERTIFICATION
Professional Scrum Master (PSM)