Human resource management, social media management, marketing

ANENIH THEODORA

IRENOSEN

WORK EXPERIENCE

KOLORS AFRICA (IKEJA) LAGOS 2021 - 2022

Job Role: Social Media Management & Content Creation

Brand Development for the Company

Responsible for identifying target customers

Providing solid content strategy for the company

Responsible for engagement strategy

conversation strategy for the company

Responsible for measuring audience growth and audience progress

ROYAL BUSINESS GLOBAL INTERNATIONAL 2019 - 2021

LIMITED, IKEJA, LAGOS

Job Role: Human Resource & Marketing Officer

Managed employee lifecycle from recruitment to exit

Organized and trainings and skills acquisition programs for employees and management staff across board

Worked with the sales department in ensuring all orders were delivered in a timely and organized fashion

Resolved product or service problems by clarifying of the problem

Ensured that all customers were well educated on the various service packages that the company provided and that all customers were addressed

MINISTRY OF YOUTHS AND SPORTS, DELTA STATE

(2017-2018)

Job Role: Human Resources Officer

Received, recorded and treated incoming memos and letters to the organization

Assisted senior officers in performance appraised of employees in the organization.

Prepared documentation and reports relating to personnel activities like training

Co-ordinated some departmental sporting projects.

Took the minutes of the weekly departmental meeting Content Creation

Human Resource Management

Branding

Customer Service

Social Media

Marketing

Ads

Leadership Management

SKILLS

+234 815-***-****

***************@*****.***

42, Da-Silva Estate, Abule-Egba

Lagos, Nigeria.

I am a self-motivated individual with

good interpersonal skills and

I am interested in creating

value anywhere my skills are required.

I a m a f a s t l e a r n e r

with excellent analytics skills, and

I am committed to making a

positive change in my environment.

Personal Information

SYMPLE INNOVATIONS COMPANY LTD, OMOLE, LAGOS 2017

Job Role: Customer Service Officer

Contributed to team effort by helping accomplish the organizational goals

Opened and maintained customer accounts by recording account information

Kept records of customer interactions, processed customer accounts and filed documents

Resolved customer complaints via phone, email, mail or social media

Cancelled or upgraded accounts

Assisted with placement of orders, refunds, or exchanges COVENANT UNIVERSITY, OGUN STATE 2013 - 2017

B.Sc (Industrial Relations / Human Resource Management PROVIDENCE HEIGHTS SECONDARY SCHOOL 2006 -2012

Senior School Leaving Certificate (SSCE)

OAKDALE INFANT AND JUNIOR MIXED SCHOOLS 2006

First School Leaving Certificate (FSLC)

Advanced knowledge of Microsoft Office applications (Word, Excel, and PowerPoint)

Excellent written, verbal, and non-verbal communication skills

Proficiency in report writing

Troubleshooting and analytical skill

Customer service savvy

Ability to thrive in a fast-paced work environment and adapt quickly

Excellent Time management Skills

Content creation (Kolors Africa)

Social media Management (Travel Teeps Nigeria limited)

Chartered Institute of Personnel Management (CIPM) 2020

Entrepreneurship and Employability Training Program – Ready Set Work 2020

Diploma inLeadership Development 2017

Computer Training Certification 2022

EDUCATION

SKILLS AND COMPETENCIES

PROFESSIONAL CERTIFICATION

Head, College of Business and Social Sciences Student Planning Committee 2016

Executive, Project one million souls, Covenant university 2017

Executive, Marketing officer for Royale Nigeria 2021 PROJECT ONE MILLION SOUL, COVENANT UNVERSITY, OTA. 2013 - 2018 Position Held: MEMBER

Project One Million Souls is a charity organization in Covenant University that aims

at positively impacting the lives of one million souls anually, the activities include;

Prison support system

Social and Education Empowerment

Medical outreach

Available on Request

Financial Secretary, Industrial Relations Student Committee(CU Chapter) 2015 Executive, NYSC Gender Vanguard Community Development Group 2018 LEADERSHIP ROLES

REFERENCE

VOLUNTEER ACTIVITY

Contact this candidate