Instrument Technician Customer Service

ADRIENNE SCHWARTZ

**** *. ***** ****** · 520-***-****

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Motivated and detail oriented professional with strong competencies in medical inventory management and customer service industries. Focused individual with extensive experience in medical assistant services and customer relations, additionally an agile learner, team player and work well in critical situations.

EXPERIENCE

MAY 2015 – SEPTEMBER 2015

SURGICAL INSTRUMENT TECHNICIAN, Banner University of Arizona Medical Center

Sterilizes and assesses all the equipment required for surgery, exams, and other medical procedures. Responsible for taking inventory and ordering equipment as needed.

-Solely responsible for all medical emergency carts (code carts) for the entire Banner South Campus Medical Center.

-Managed and prepared all clinical instruments for Banner Trauma Center Main Campus.

OCTOBER 2012 – MAY 2015

MATERIALS INVENTORY TECHNICIAN, University OF Arizona Medical Center

Inventories and stocks all PAR/LUM (floor stock) locations accurately according to the predetermined levels. Rotates stock flowing FIFO inventories procedures, audits for outdated product and PAR integrity. Cycle counts, bin locations to ensure proper stock on hand in MMIS perpetual inventory locations. Research reason for stock outs/inaccurate counts and reports findings to supervisor.

-Managed Pyxis system (inventory management) for required medical materials.

OCTOBER 2011- SEPTEMBER 2012

SUPPORT SERVICES, university of arizona medical center

Deliver patient’s food, birthday/anniversary cakes, balloons and bereavement carts. Alleviate stress, listening to patients.

JANUARY 2006-OCTOBER 2011

SERVER/RUNNER, Claim jumper restaurants

Serving guests, expediting, and food runner.

EDUCATION

AUGUST 2007-MAY 2015

STUDENT, Pima Communitry College – Nursing Program

SKILLS

Customer Service and complaint resolution

Inventory Management Systems

Vendor Management and Procurement

Compassionate and driven learner

Diverse and applicable set of skills

VOLUNTEERING

Saint Peter and Paul Church December 2001-July 2008

Southern Arizona Veteran’s Hospital January 2014-2017 Working in Central Supply and patient companion

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