LINDA A. TISO
Boca Raton, FL 33434
Home 561-***-****
Cell 954-***-****
PROFESSIONAL: To obtain a managerial position where I can utilize my extensive skills.
TECHNICAL SKILLS:
*Proficient in Microsoft Word, E-mail, Data Entry, Safety and Sanitation Rules, Type 40 wpm.
*Knowledge of Internet Research, DOS, Windows 2000 XP, all restaurant equipment, Quick Books, Excel.
*Responsible for payment to vendors, employees, petty cash, cashiering, final count, hiring and firing.
*Trained all employees on proper use of machinery, services, and safety.
INTERPERSONAL SKILLS:
*Absorb new ideas, learn new techniques quickly; display skill effectiveness in achieving results.
*Mediate employee relationships, maintain teamwork atmosphere; utilize professional standards.
*Efficiently achieve a high level of customer satisfaction; superior interfacing with the public.
*Accomplish goals; work well under pressure; positive attitude; set and meet deadlines.
*Excellent customer service, communication, sales abilities; effective team player.
*Highly motivated, reliable, trustworthy, organized, detail, multi-tasked, an accurate fast paced worker.
‘
MANAGEMENT/LEADERSHIP SKILLS:
*Manage time effectively; maintain organization of work environment; inspire others to achieve their goals.
*Adhere to/implement policy procedures/guidelines; taught policies/procedures to staff and personnel.
*Apply planning, problem solving, decision making skills; Assist the Director of retail on a daily basis.
*Developed guest service and customer satisfaction procedures.
EXPERIENCE:
2019-Present Meridian of Boca Raton - Lead Cook
Ensured the food is properly cooked and maintained at the correct
Temperature, followed all safety and sanitation requirements Prepped food, served residents, and followed the residents
Dietary needs.
2018 - 2019 Symphony of Boca Raton - Lead Cook
Ensure the food is properly cooked and maintained at the correct temperature. Prepped food on a daily basis. Served food to the residents when needed.
2016 – 2018 Artis Senior Living – Lead Cook
Ensured the food is properly cooked and maintained at the correct temperature. Prepped food on a daily basis. Served food to the residents when needed.
2012 – 2016 Isle Casino and Racing Pompano Park – VIP Chef
Ensuring the food is properly cooked and maintained at correct
Temperatures. Ensure that sanitary conditions are met as per Florida
Servsafe guidelines.
2011 – 2012 CG Burgers – Assistant Manager: Trained new employees to CG burgers standards, did inventory, payroll, cooked, fry, and prepped food on a daily basis.
2005 – 1/2011 Starbuck’s Manager: Compass Group USA, INC. – Trained all new employees to Starbuck’s standard, cashiering. Ordered supplies on a daily basis, managed inventory, trained new employees for completing inventory, placed orders, and assisted with marketing strategies.
Quizno’s Manager: Compass Group USA, INC. – Cashiering, assisted as base and wrapper, assisted with cleaning, inventory and placing orders on Quizno’s computer system. Assist in Quizno’s audits.
2003 – 1/2011 Production Supervisor: Compass Group USA, INC., FL
2002 – 2003 Rounds Chef: Aramark - Office Depot, FL
EDUCATION:
2001-2006 City College, Fort Lauderdale, FL
Bachelor Degree in Business Management Associate of Science Degree in Business
Administration – Major - Hospitality
2005 Farmingham State College for a Nutrition Degree
1994 – 1996 New York Institute of Technology, Islip, NY
Associate of Science Degree in Culinary Arts
CERIFICATIONS:
2019 - 2024 Servsafe Certified
2019 - 2022 Certified Florida Food Service Worker
RECOGNITIONS:
Six-Time Recipient of the President’s Award for Outstanding Academic Achievement.
Eight time Recipient of the Director’s award for Outstanding Academic Achievement.
Three time Recipient of the Perfect Attendance Award from City College, Fort Lauderdale, FL