Customer Service, Medical Receptionist, Planner and Writer
Resume:
Kay Gibson
Knoxville, TN
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Stocker
Walmart - Athens, TN
June 2020 to Present
Quickly prepped unloading station at the beginning of every shift, unloaded multiple trucks of freight and produce during shifts, sorted merchandise, stocked shelves with correct merchandise, constructed displays, organized seasonal products, displays, and shelving Server/Waiter
Cheddar's Scratch Kitchen - Alcoa, TN
June 2020 to Present
Dispersed guests among servers, assisted guests with menu options, food choices, and drink choices, managed up to 8 tables at once during a shift, maintained running sidewalk, delivered food to tables, checked for guest needs, processed multiple payment types for customers, stocked and cleaned section according to company standards
Cashier/Customer Service
Wendy's - Niota, TN
June 2019 to May 2020
Managed multiple positions throughout one shift, effectively handled multiple rushes throughout shifts, handled customer interactions accordingly, maintained cleanliness in the lobby and behind the counter Server
Angela's Cuban Restaurant - Athens, TN
August 2019 to November 2019
Sat guests, offered advice on menu options, catered to guests needs, brought appetizers and food in a timely manner, kept tables clean for incoming guests,, cleaned the entire serving area and tables after every shift, accurately handled money transactions, operated a POS system, entertained live bands and incoming crowds once a week
Education
Some College in Creative Writing
Southern New Hampshire University - New Hampshire
May 2021 to Present
High school or equivalent
Skills
• Heavy Lifting
• Computer literacy
• Creative Writing
• Writing Skills
Assessments
Medical receptionist skills — Expert
May 2021
Managing physician schedules and maintaining accurate patient records Full results: Expert
Medical terminology — Proficient
May 2021
Understanding and using medical terminology
Full results: Proficient
Customer service — Proficient
May 2021
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Highly Proficient
May 2021
Comprehending and responding to retail customer needs Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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