Odessa Hicks
Logistics Coordinator Manager
Riverdale, GA 30296
*************@*****.***
This resume serves the purpose for customer service position within a company that is determined to uphold the utmost standard and brand representation. I am driven to thrive in an industry that is willing to teach and coach.
Authorized to work in the US for any employer
Work Experience
Assistant Department Manager
Floor and Decor - San Diego, CA
August 2020 to June 2021
Assist the department manager
Supervised and assist employees
Provided great customer service
Answered the phone and resolved customer complaints Built displays
Ran cash registers
Loaded and offload freight and customer vehicles using forklift, reach pallet jacks (manual and electric) Inventory Control Specialist
Wilbert Burial / Piedmont Precast - Atlanta, GA
November 2015 to February 2018
Received and Offloaded raw materials
Staged raw and finished goods
Maintain accurate storage availability throughout the process of shipping and receiving Conduct cycle count on a daily basis
Weekly reporting of finished inventory
Loaded finished goods using sit-down forklift
Logistics Coordinator
MVP Group INT - Charleston, SC
May 2012 to February 2015
Reported carrier-performance metrics and monthly costs reports to executive team. Redirected shipments en route in response to customer requests. Maintained accurate stock records and schedules.
Established long-term customer relationships through prompt and courteous service. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Divided cargo received by account number and intended location. Estimated weights, heights and centers of balance to make precise placements. Enforced the on-time shipment of products to create exceptional customer experiences. Warehouse Trainer
MVP Group INT - Charleston, SC
February 2008 to May 2012
Trained new employees on a variety of machinery, software, loading/off-loading containers, and pulling orders.
Picked products for specific routes according to pick sheets. Forecasted manpower requirements based on daily workload and company targets. Forklift Operator
UTI Integrated Logistics INC - Charleston, SC
January 2006 to February 2008
Picked up incoming stock and delivered materials to designated locations. Estimated weights, heights and centers of balance to make precise placements. Conducted monthly inventories of materials on the work floor. Education
High School Diploma
Stratford High School - Ladson, SC
1991
Skills
• Warehouse Management (10+ years)
• Manufacturing (10+ years)
• Forklift Operator (10+ years)
• Pallet Jack (10+ years)
• Shipping And Receiving (10+ years)
• Logistics (10+ years)
• Order Picker
• Loader Operation
• Warehouse Experience
• Reach Truck
• Merchandising
• Freight Experience
• SAP
• Packaging
• RF Scanner
• Order Picking
• Warehouse Supervisor Experience
• Load & Unload
• Heavy Equipment Operation
• Inventory Control
• Quality Assurance
• Microsoft Word
• Warehouse Distribution Experience
• Supervising Experience
• Shift Management
• Shipping & Receiving
• English
• Forklift
• Time Management
• Data Entry
Certifications and Licenses
Forklift Certification
Assessments
Forklift Safety — Proficient
June 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Warehouse Shift Leader — Highly Proficient
June 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient
Scheduling — Proficient
June 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Verbal Communication — Proficient
June 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Warehouse Associate — Highly Proficient
June 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Workplace Safety — Proficient
June 2020
Using safe practices at work
Full results: Proficient
Warehouse Associate — Highly Proficient
June 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Problem Solving — Proficient
July 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Warehouse and manufacturing operations
Current Forklift Certification
- Sitdown (battery, deisel, propane, clamp, slip sheet), Reach, front end loader, Bobcat, cherry picker, roller, double pallet (manual or electrical)
Safety-conscious
Certified Pallet Jack Operator (manual and electrical) OSHA requirements knowledge
Valid GA driver's license