Customer Service Representative
Resume:
Nichol Goodfellow
Taylorsville, UT *****
*********************@***********.***
Statement
Seeking employment with a company that would utilize my skills. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Maximus Call Center - Sandy, UT
October 2018 to Present
Help consumers sign up for healthcare and pick a health care plan. Answer payment questions and assist on giving them information on appeals if needed and determine if I need a authorization to speak to none members.
Customer Service Representative
Teleperformance - Salt Lake City, UT
March 2019 to September 2019
Answer incoming calls and assist customers with questions and billing on their accounts. Assist in helping with getting accounts and loans on military accounts. Machine Operator
Lithoflexografics - Salt Lake City, UT
May 2015 to March 2017
Run a rewind machine, cut cores, box, count, and get orders done. C3 Representative
Connect
October 2011 to February 2012
Answer incoming calls from customers and answer their question about their medical benefits and also to set up new customers with a medical plan.
Salt Lake City, UT
Assistant/Recruiter
Taylorsville, UT
July 2011 to July 2011
Customer Service 6/2011 - 10/2011 great customers, stock shelves and cooler, take inventory and order items. Taylorsville, UT
Transport Design Office Assistant/Recruiter 9/2005 - 9/2006 Recruit Drivers, help dispatch, schedule deliveries, answer and direct phone calls. File, fax and multiple duties. Salt Lake City, UT
PAYROLL, SECRETARY, PHONES
Pointbreak
January 1999 to January 2008
COMPUTER, SPREADSHEETS, INCOME TAXES, MAIL, AP/AR. West Valley City, UT
Clerk, New
PENNYS
July 1995 to March 1998
Open and deliver mail, Input new claims, file,
copy, etc. Salt Lake City, UT
Worker
Cole
June 1993 to August 1995
Pulled frames and did the starting paperwork for the glasses being made. When the product was finished I would package them and get them ready for shipment. Ups or regular postal.
Salt Lake City, UT
Education
Diploma
UT
May 1989
Skills
Cash (Less than 1 year), EXCEL (Less than 1 year), Keyboarding (Less than 1 year), Multi-Line (Less than 1 year), Telephone (Less than 1 year), Customer Service, CSR, Customer Care, Call Center, Assembly, Machine Operator, Packaging
Certifications/Licenses
Driver's License
Additional Information
Skills / Equipment
Access EXCEL Problem Solving Attention to Detail General Office Teamwork Cash Handling Hand-Eye Coordination Ten Key Computer Literate Internet Navigation Time Management Customer Service Keyboarding Windows Data Entry Microsoft Word WordPerfect Email Multi-Line Telephone
Operation
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