Data Entry Customer Service
Resume:
Louvenia Bell
Asst - Gotfryd
Birmingham, AL
To obtain an office position using my problem solving and organizational skills. Highlights:
Administrative support specialist
Critical thinker
Filing and data entry
Time management
Order processing
Accomplishments:
Keying 85% accuracy rate for 1.5 years of employment with Aerotek Work Experience
Computer Security
Diversified Sourcing Solutions - Birmingham, AL
April 2018 to Present
Receive security calls from clients and make calls to client's managers. Also perform emails and incident logs. Perform as the lead operator for the client doing payroll each week. Use critical thinking skills dealing with different Police Department and managers.
Podiatry Asst
Gotfryd - Birmingham, AL
September 2016 to December 2020
Birmingham, AL
Assist the doctor with minor surgeries and clean rooms. Inventory control and customer services answering telephone. Putting rxs and health info into computer. Lab Assistant
Aerotek - Birmingham, AL
July 2014 to February 2015
Entered customer's account s daily by inputting alpha/numerical information on the keyboard or optical scanner. Verified customer data by reviewing, correcting, deleting, or re-entering data. Security Officer
DSI Security Services - Birmingham, AL
October 2012 to December 2014
Greeting visitors with a smile. Signing visitors and looking at identification and patrolling apartment complex at night. Calling emergency respondents when needed for seniors living in the complex. Answering telephone when needed.
Lab Assistant
Spectraforce - Raleigh, NC
March 2013 to September 2013
Entered customer's account s daily by inputting alpha/numerical information on the keyboard or optical scanner. Verified customer data by reviewing, correcting, deleting, or re-entering data. Processor
Caremark - Birmingham, AL
March 2001 to July 2012
Entered patient's prescriptions information into Caremark database. Performed mailroom operation including opening, prepping, and scanning prescriptions into their system. Also performed related duties related to entering and building account profiles on patients demographics and billing information. Education
Associate
Skills
• Marketing
• Typing
• Security
• Senior Care
• Laboratory Experience
• Caregiving
• Surveillance
• Cash Handling
• Loss Prevention
Certifications and Licenses
Security Guard
Assessments
Work style: Reliability — Highly Proficient
November 2018
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Data entry: Attention to detail — Completed
December 2020
Maintaining data integrity by detecting errors
Full results: Completed
Typing — Completed
December 2020
Transcribing text using a standard keyboard
Full results: Completed
Customer service — Completed
December 2020
Identifying and resolving common customer issues
Full results: Completed
Cashier skills — Completed
January 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Management & leadership skills: Planning & execution — Familiar January 2021
Planning and managing resources to accomplish organizational goals Full results: Familiar
Customer focus & orientation — Highly Proficient
February 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Scheduling — Familiar
February 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Spreadsheets with Microsoft Excel — Familiar
February 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar
Filing & organization — Completed
February 2021
Arranging and managing information or materials using a set of rules Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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