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Accounting Clerk Customer Service

Location:
Newburgh, NY
Posted:
April 26, 2022

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Resume:

CHRISTINE MARIE REYNOLDS

*** ********** **. *** **, Newburgh, NY 12550 · 845-***-****

adqv6a@r.postjobfree.com

Dedicated industry professional with demonstrated strengths in customer service, time management and trend tracking. Excels at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background in cultivating positive relationships and exceeding goals.

SKILLS

Report preparation

Customer relations

Staff training

Written communication

Microsoft Office

Schedule management

Task prioritization

Performance improvement

Purchasing

EXPERIENCE

NOV 2020 – PRESENT

MARKETING COACH & CONSULTANT, Christinemarie.me

Work with people to teach them up to date marketing strategies and skills so they can better promote their business allowing them to grow and generate greater profits.

OCT 2019 – PRESENT

BEAUTY INFLUENCER FOR FARMASI, Christine Marie Beauty

Promote makeup, men’s care line, home line, and health & wellness using multiple online platforms.

Recruit and train individual to be Farmasi Beauty Influencers.

MAY 2008 – SEPT 2008

ACCOUNT COORDINATOR, Rent-A-Center, Newburgh, NY

Developed and enhanced policies covering administrative processes.

Empowered employees to independently resolve problems and disputes.

Motivated employees to continuously grow knowledge and enhance abilities.

Covered daily office workloads through effective staffing and resource coordination.

Preserved customer loyalty by quickly and completely resolving complaints.

Developed solid relationships with staff, customers, and vendors.

Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.

Boosted efficiency by keeping work areas clean, tidy, and free of debris.

Helped team handle high-volume work by prioritizing tasks and organizing supplies.

Kept all areas clean, organized and in line with company professional standards.

Updated office files daily and kept records organized.

JUN 1999 – MAY 2000

ACCOUNTING CLERK, Jaguar Corporation

Kept office files and accounting records accurate and updated.

Produced timely, detailed sales reports on weekly and monthly basis.

Reconciled expenses daily, checking data against paperwork and reporting discrepancies.

Reconciled accounts against statements, supporting accurate balances and histories.

Produced clean, professional correspondence for diverse business needs.

Backed up accounting work with professional business correspondence and reports.

DATES FROM – TO

BANK TELLER, HSBC Bank, Vails Gate, NY

Communicated professionally with customers to assess needs and develop solutions.

Identified and managed cross-selling opportunities by providing updated and accurate knowledge of financial product and service offerings.

Collected currency for deposit, verified deposit amounts, and entered transactions into [Software].

Applied active listening and effective communication to cultivate and maintain customer rapport.

Processed commercial depository bags and completes coin orders.

Reduced fraud risk by verifying check endorsements, customer identification, and other required documentation.

Upheld recordkeeping requirements by fully documenting each transaction.

Deepened customer relationships through knowledgeable support for day-to-day banking needs.

Maintained strict compliance with banking standards, regulations, and laws.

Helped customers achieve financial goals with active referrals to on-site specialists.

Served customers with diverse banking needs, processing basic transfers and updates as well as advanced services.

Kept accurate drawer counts with correct handling of cash transactions.

Increased revenue by cross-selling customers on different bank products and services.

Identified suspected fraud based on behavioral and transaction markers.

Retained and acquired customers by delivering exceptional service with friendly approach.

Prevented fraud by spotting suspicious behavior and identifying problematic transactions.

Met customer needs consistently with knowledgeable and fast service.

Counted every piece of currency carefully when accepting or dispensing cash.

Managed efficient transactions such as deposits, plan contributions and supply purchases for checks or new cards.

Boosted revenue through consistent promotion of bank products.

MAR 1995 – MAY 1997

ACCOUNTING CLERK, Zircar, Inc., Florida, NY

Reconciled expenses daily, checking data against paperwork and reporting discrepancies.

Produce timely, detailed sales reports on weekly and monthly basis.

Kept office files and accounting records accurate and updated.

Processed company-wide billing with using advanced functions to streamline processes and verify data.

Contributed to office efficiency during downtime by routing mail, processing deliveries, and restocking supplies.

Handled cash funds with high accuracy, counting incoming bags and preparing change.

Resolved problems and fielded accounting-related inquiries from internal team members, customers, and vendors.

Assisted with payroll processing for hourly, salaried, and temporary employees.

Produced clean, professional correspondence for diverse business needs.

Minimized accounting errors by carefully following coding and verification procedures for all transactions.

Assisted with business optimization strategies by compiling statistical and financial data.

Reconciled accounts against statements, supporting accurate balances and histories.

Backed up accounting work with professional business correspondence and reports.

Determined available cash balance by working closely with managers and accounts payable team.

Maintained audit-ready accounts and files, carefully following standards. Verified invoices against orders

Prepared accurate daily sales summaries for senior managers.

Helped obtain payments from customers with timely invoicing and follow-up on past-due accounts.

Classified and recorded diverse accounting data according to strict department processes.

EDUCATION

AUG 1991 - MAY 1994

Rockland Community College

JUN 1990

HIGH SCHOOL DIPLOMA, Monroe Woodbury High School

ACTIVITIES

Knitting

sewing

Hobbyist

Reader



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