NAUDIA ODUNMBAKU
**** ***** ***** *** **, Conyers, GA 30013 H: 678-***-**** ***************@*****.***
Summary
Well-organized Medical Administrative Assistant with demonstrated knowledge of healthcare procedures and administrative operations in family medicine environments. Experienced with insurance forms, charts, and scheduling for all clinical services. Possess excellent communication, organization, and interpersonal skills. Ability to plan time effectively, balance multiple tasks, and execute projects to completion. Successfully learned Spanish to better serve local immigrant populations.
Skills
Charting and clinical documentation Inventory management Technologically savvy with all modules of Microsoft Office
Healthcare Scheduler
Grady Health System
Epic Hyperspace Cadence
Administrative operations Supervising clerical personnel
Experience
11/2020 to Present
05/2006 to 09/2019
Atlanta, GA
Scheduled and confirmed patient appointments for diagnostic, surgical, GI services, Labor and Maternity, and consultation services in busy family medicine clinic office (Grady Healthcare Centers) with 7 providers and Grady’s Central Scheduling.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports, and correspondence.
Interviewed patients to collect medical information and insurance details.
Maximized office efficiency by answering more than 12 incoming calls per day to provide office information and transfer calls to desired personnel.
Maintained current, organized, and efficient office inventories.
Scheduled patient appointments, accounting for physician availability and optimal patient loads. Scheduled surgeries and procedures in conjunction with the Surgical Coordinator.
Education and Training
BS - Healthcare Administration
The University of Arizona (Online) Tucson, AZ
2021- current
Expected graduation date 5/2023
Medical Assistant Medical Coding
Certifications