Computer Technician Outreach Coordinator
Resume:
RONDA R. IRBY
Fort Wayne, Indiana 46806
******@*****.***
SKILLS
Professional, partial, punctual, patient, organized and sets priorities
Ability to communicate effectively in a diverse manner with internal and external employees on various levels
Ability to work in a team or independently
Ability to maintain confidential information related to business and personal matters
Ability to coordinate and maintain a balanced workload in order to meet deadlines
Ability to remain fair and impartial in order to resolve work-related conflicts and provide assistance for conflict resolutions
Ability to use various office equipment, scheduling databases, software programs, etc.
Work Experience
10/2006-Present METROPOLITAN HUMAN RELATIONS COMMISSION-Fort Wayne, Indiana
Civil Rights Investigator/Mediation Specialist/Outreach Coordinator
(Full-time, 40 hrs. /week)
* Schedules appointments and/or interviews complaining parties and responding parties for investigations and mediations. Creates and maintains daily logs, files and case production tracking system.
* Gathers, documents and scans evidence. Researches and analyzes applicable statues and case law for investigations and mediations to be entered into the EEOC case management system.
* Prepares and drafts legal documents, complaints of discrimination, subpoenas, mediation settlement agreements and provides case briefings.
* Schedules and conducts mediations, conciliations and/or investigations of alleged violations of local and federal civil rights laws. Drafts and submits case plans and investigative reports to meet quarterly deadlines.
* Schedules and conducts trainings and/or outreach activities with other various agencies.
9/2004-10/2006 ALLEN COUNTY COMMUNITY CORRECTIONS-Fort Wayne, Indiana
Computer Technician/Case Manager, (Part-time, 37.5 hrs. /week)
* Monitored the daily whereabouts for serious and/or violent offenders on the
Home Detention program. Prepared paperwork and electronic monitoring
equipment for offenders on electronic monitoring, and input weekly schedules in
the database.
* Scheduled and conducted electronic monitoring screenings. Ensured that all distributed guidelines, rules and regulations of Allen County Community Corrections were reviewed and signed by all participants. Prepared paperwork and conducted urinalysis testing. Gathered and verified sentencing information, maintained daily logs and case files, and utilized criminal databases (IDACS, SPILLMAN, NCIC). Coordinated and scheduled jail release dates with other law enforcement in order to escort participants from the Allen County Jail to Allen County Community Corrections.
Specialized Training
Elements of Employment Law (Theory)
Identifying & Investigating, Recruiting, Advertising & Hiring Violations
Employment Agencies Outreach, Investigation, Litigation & Remedies
Advanced Analysis Training, Investigator Interviewing, & Advanced Conciliation Training
Mediation Ethics Training
ICLEF Investigator Certified Mediation Training (40hrs)
Elements of Employment (Effective Writing)
Professional Grammar & Writing
Investigator Training
Big Data (Public Sources of Information) Training
Conflict Management & Confrontational Skills
Negotiation Strategy Training
EEOC Mediation Training
Mediation Update Allen County Bar Association
Education
Bachelor’s Degree, Criminal Justice, Minor Human Resources
Anticipated Completion Date: 12/2023
Human Resources Certificate, Indiana Tech
Completion Date: 10/2021
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