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A Certified Proffessional Senior Scrum Master (PSM 1) promoting high performance oriented teams in Information Technology, Health Care, Financial institutions and administration through Safe,, Scrum and Kanban Practices in the Agile Methodology. A Management Graduate with 12 years of team coaching and collaboration, seeking an opportunity to create better Customer experience in software, providing value based quality products and great return on Investments while contributing to organizational growth through Software Development Life Cycles.
American Intercontinental University (AIU), Houston, TX Jan 2019 – Apr 2021
Bachelors of Arts in Health Care Administration (Overall GPA: 3.77/4.0)
Cross River University of Technology, Cross River, Nigeria Sept 1990 – June 1994
Bachelors of Science in Accounting
Scrum.Org : Professional Scrum Master 1 ( 2018 )
●Dungarvin Ohio LLC,, Columbus, OH
Mar 2018 - Mar 2022
Senior Scrum Master ( PSM 1)
●Facilitating Processes in software applications within teams.
●Breaching Communication gaps to ensure product delivery.
●Coordinating teams to provide value for products.
●Ensuring products incremental delivery within a time box to meet company goals and objectives.
●Facilitating processes for new software applications to meet Patients/ Customers demands
United Health Group (Remote)
Senior Scrum Master
June 2019 - May 2020
●Facilitating Agile processes through Scrum and Safe practices.
●Incremental delivery of products.
Scrum Ceremonies / Team coaching
●July 2016 - Jun 2019
●Safe and Scrum Management processes
●Coaching and ensuring Incremental Delivery.
Dillard's Clothing Store, Memorial City, Houston, TX – SDLC/Project Manager Jan 2016 – July 2019
●IT Project Manager
●Team Monitoring and coaching
●Sales SDLC Coordinator
National Electric Power Authority (NEPA), Lagos District, Nigeria Nov 1996 – Nov 2013
Project Manager Accounts (F/A):
●Boosted the company's revenue by 80% over 6 years through facilitation of stakeholder relations, resulting in the company’s subsequent position as the foremost electricity company in Nigeria.
●Increased customer satisfaction rates by 68% (as measured by customer surveys) by improving customer relationship & implementing effective conflict-resolution methods.
●Supervised over 500 members of staff, including processing their payroll, evaluating their performance on the job as well as welfare funding.
●Researched and analyzed market trends to meet short and long term corporate goals.
●Established budgets and strategic business plans for daily operations.
●AIU President’s Award for Academic Excellence - 2019 & 2020
●AIU Dean’s Award for Academic Excellence - 2019 & 2020
●Professional Scrum Master Badge for Excellence - 2020
●Employee of the Year - Dillard's Memorial City, Houston, TX - 2017 & 2018
●American Intercontinental University - Health Care Capstone Research Project on Health Care Planning & Evaluation, Risk Management, Resource Allocation & Health Care Regulations, Quality Control, Healthcare Insurance, and Long-term Care Facilities.
●ERP Development and Deployment Project
West Houston Assistance Ministry (Non-Profit), Houston, TX Mar 2019 – Mar 2020
●Organized, Documented and Distributed financial aid and food to vulnerable populations.
Microsoft Office Suite
Jira Software for Scrum
Safe Practice (Agile tool)