JAMIE MEIER St. George, Utah 408-***-**** ********@***.***
Dynamic, personable and compassionate skin care expert with a successful background in skin care procedures, product knowledge, and customer satisfaction. Employs extensive training and education in skin care and makeup application to accentuate the beauty of each client. Skilled in diverse facial treatments. Cultivates client relationships built on integrity, loyalty, and trust by providing consistently exceptional service.
AREAS OF EXPERTISE
Skin Care Professional Microdermabrasion/Chemical Peels/Glycolic Acid Treatments Therapeutic Facials Extensive product knowledge and application Client Relations Trend Analysis Business Operations Inventory Management Team Leadership Microsoft Office Proficient
PROFESSIONAL EXPERIENCE
Sephora 2001 – 2019
Skin Care Advisor – Performed skin care treatments such as microdermabrasion, exfoliation and hydration, and deep cleansing facials to satisfied and returning clients.
•Demonstrated and recommend skin care and cosmetic products to clients, with 82% increase in returning customers.
•Implemented promotional strategies leading to an average of $65K in sales for each store event.
•Commended for most requested skin care advisor / esthetician at this location according to customer satisfaction surveys.
Givenchy / Gucci 1991 - 2001
Sales Specialist / Customer Service – Responsible for sales and promotional events while executing outstanding customer service for prestige leader in beauty and skin care. Implemented new marketing strategies by collaborating directly with the corporates sales team.
•Achieved sales goals and increased clientele 30% after first year. Financially rewarded for sales achievements.
•Developed trust and individually tailored skin care programs for over 300 clients resulting in an average 30% boost in sales for preferred products.
•Presented on current promotions to the public at events and tradeshows.
•Carried out administrative task, including product inventory, sales reporting and promotional sales forecast.
Macy’s 1981- 1991
Sales Associate – Lead team of sales associates in retail product sales for more than 6 years due to promoting special products to meet client needs.
•Increased daily sales records over 20% by recognizing customer concerns and recommending effective skin care treatments that gained trust and satisfaction.
•Completed daily sales reporting, stock inventory levels and continuously provided cleanliness and hygiene environment for over 15 skin care lines.
Certifications
SSA SMA (certified) Sephora University
Extensive study of skin care San Francisco, CA 2001 - 2019 New York, NY
State License 1980 – 1996 San Jose, CA Licensed to perform paid skin services on clients which included cosmeceutical ingredients and facial tools
Business / Sales Marketing San Jose City College
1978 - 1979
Pre-requisite for 1980 state license
REFERENCES UPON REQUEST