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Digital Transformation Leader

Strongsville, OH, 44149
April 26, 2022

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Phone: 216-***-**** Email: SKILL SUMMARY: An autonomous, adaptive, persuasive, data driven channel and alliance professional collaborating with business partners in driving digital transformation, change management and workflow automation resulting in actionable intelligence that improves processes, decreases risk, increases revenue and financial performance in rapidly changing environments. High conceptual problem solving and quantitative analytical skills. Demonstrated consulting skills, requirements elicitation, coupled with partner engagement and project management execution. Experienced in data discovery, data visualization models, Agile, Lean and Six Sigma process methods. Passionate and tenacious about working with partners to create intelligent systems that streamline processes and drive desired business outcomes while lowering cost through intelligent Cloud platform. Providing solution knowledge and expertise in setting and meeting partner/customer expectations in the following domains; Advanced Analytics (Oracle Business Intelligence, OBIEE, Oracle Data Visualization 12c, Oracle Management Cloud, Robotic Process Automation, Customer Experience, Enterprise Content Management, Data Integration -Interoperability, Master Data Management. Knowledge of regulatory, law enforcement, industry trends, expectations, and practices on BSA/AML/EDD/OFAC matters. Active knowledge of DevOps, ITBM, ITSM, ITAM, ITOM, GRC, domains. PROFESSIONAL EXPERIENCE:

ServiceNow, Cleveland OH September 2017 – April 2020 Service Success Manager, Healthcare and Life Sciences Enterprise Service Management Platform

• Build and maintain a broad set of enduring relationships with executive decision-making personas

• Provide clients with proven and prescriptive guidance to drive and deliver desired business outcomes

• Proactively execute world class service delivery with ecosystem partners

• Develop effective organizational change management and governance processes

• Contributed $ 4,100,000 revenue of consulting and professional services (113% of plan) Oracle, Cleveland OH August 2015 - August 2017

Cloud Application Manager, Advanced Analytics, Data Discovery and Data Visualization Solutions

• Led and partnered with peer Oracle and channel partners to increase the level of field-readiness and overall competitiveness of Advanced Analytics and Data Discovery solutions by providing sales strategy, competitive positioning, value identification, partner guidance and executive sponsorship to top named accounts in Midwest; Cleveland Clinic, Humana, KeyCorp, Fifth Third, Vantiv, Tenet, Mercy Health, State of Ohio Contributed $ 2,200,000 revenue (121% of plan) selling Oracle’s premise and cloud portfolio solutions & services Avaya, Cleveland, OH July 2014 – August 2015

Technical Manager Customer and Team Engagement, Networking Solutions and Services Direct and channel sales responsibility for Avaya largest government, education and healthcare clients in Ohio

(Cleveland Clinic, State of Ohio, ProMedica Health, University Hospitals.) Driving multi-million-dollar revenue growth via professional services and cloud – based solutions that enable customer and team engagement across multi-modal channels and devices for superior customer experience, increasing productivity and enhanced financial performance. Architect world-class contact center and unified communications solutions and services through premises-based and cloud deployment options that integrate with non-Avaya applications. Achieved 108% of Quota Plan AT&T Healthcare Emerging Technologies, Cleveland, OH March 2012 - July 2014 Technical Sales Manager Cloud-based Data Analytics, Interoperability and Portal Solutions Responsible for delivering sales revenue for AT&T’s portfolio of healthcare solutions to Fortune 50-100 C-suite in the acute, ambulatory, LTC, pharmaceutical, device and payer markets. Executed all activities associated with new business opportunities of AT&T's enterprise healthcare vertical with partners; Accenture, CSC, Oracle, IBM, Qualcomm Life- J. ANDREW FERREE Page Two

Healthy Circles, Milliman and Covisint; with signature clients; BC/BS, IHIE, Medical Mutual, Humana, Highmark, UHG. Achieved 118% of 2014 Quota Plan

Orion Health Inc., Santa Monica, CA June 2010 – March 2012 North America Director Health Information Interoperability and Portal Solutions

Executed and enabled strategic marketing/business plans with SI/Resell channel partners (CSC Healthcare, HP, Oracle, IBM – Initiate, NextGate, Allscripts, and Healthcare Data Works) to exceed business goals

Generated sales in excess of $ 8,000,000 in first 12 months resulting in win @ Alaska State HIE Standard Register, Dayton, OH June 2008 – November 2009 Senior Alliance Manager, Document Automation Technology Solutions

Identified, engaged and enabled value-based channel relationships with EMR, ECM, EDMS, HIS ISV's (Streamline Health, Hyland, Meditech, Siemens, McKesson, Care Fusion, Lexmark, Panasonic, Zebra)

Coordinated and executed Barcode Enabled Automated Point of Care Technology (BEAPOCT) $1,500,000 project at National Institutes of Health (NIH) with business partners Digicon - Care Fusion, Cleveland, OH March 2006 – May 2008

Director of Sales Ambulatory Electronic Health Record and Practice Management Solutions

Start up sales and business development management activities; - aggressively marketed WorkflowEHR – electronic health record and practice management solutions / services to ambulatory medical practices throughout the United States in concert with IBM Healthcare. Well versed in device integrations with Welch Allyn, Surescripts e-prescribing, and clinical decision support solutions from Elsevier – MDConsult. Hyland Software, Inc., Cleveland, OH April 1998 – January 2006 Director, Strategic Alliances Enterprise Content Management Solutions 2004 - 2006

Led team of 8 industry managers. Implemented Global OEM Document Hosted Solution with Recall Corp. Negotiated $15,000,000 equity partner program generated in excess of $350,000 annuity revenue annually

Initiated global partnership with Oracle-PeopleSoft through Campus Solutions Unit

Personal pioneering vision; planning and execution led to formation of new ESRI GIS market initiative Director, Public Sector Solutions 2002 – 2004

Negotiated national contract administration agreement with ASAP Software to support public sector procurement strategies, resulting in retention of $1,200,000 million in revenue

Successfully negotiated BPO program with ACS State and Local Solutions for $1,400,000 revenue Alliances Manager 1998 – 2002

Implemented a national OEM partnership with Data General – EMC, generating $1,000,000 in first 12 months

Negotiated enterprise-wide agreement with HCA for revenue cycle management HIM / AP / HR credentialing applications that generated revenue in excess of $ 8,500,000

Personal responsibility for Tier I Higher Education partner account and revenue in excess of $3,500,000 TECHNOLOGY SKILLS and CERTIFICATIONS:

CDIA - Certified Document Imaging Architect CFR – 21 Systems Validation Certification MCP -Microsoft Certified Professional TQM and Six Sigma Training Well versed in industry-standard algorithms, architectures, and common data exchange standards; Web services, XML, data content standards; HL7 (iCDA, CCD, HITSP), X12, SNOMED, ICD 9/10) EDUCATION:

Natural Language Processing – Certificate Program – Stanford University Bachelor’s Degree, Kent State University

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