Data Entry Staten
Resume:
Alexandria Velez
Staten Island, NY 10312
*********************@*****.***
Professional Summary
Experienced business leader with over 10 years experience leading positive sales movement and building customer relations.
EXPERIENCE
BCBG Max Azria, Staten Island, NY— Dual Shop Manager
February 2017-Current
●Recruit, train and mentor staff of associates with the assurance that our clients are held as the priority of the business with the objective of meeting and surpassing our business goals
●Establish monthly client outreach and sales strategies by analyzing KPIs and communicating these business needs to my team.
●Oversee and implement all operational tasks within the shop including weekly merchandising floorsets, pricing adjustments, and receipt of new merchandise in accordance to company standards
●Consistently forecasting and identifying the needs of the business by analyzing consumer buying trends and shop inventory levels.
Macy’s, Staten Island, NY— Gift Registry Supervisor
July 2013-January 2017
●Offered personalized service to couples and their families with creating an interactive Macy’s gift registry that reflected their personal lifestyle.
●Built partnerships with the selling associates to consistently demonstrate exceptional selling behaviors as home store experts.
Tanning Loft, Staten Island— Manager
February 2005 - July 2013
●Supervised and motivated the staff to perform at an optimal level, while resolving all operations of the business, including customer inquiries, billing, data entry, merchandise orders, receiving orders.
●Liaison between clients and business ownership; accurately logged all customer questions about product availability and responded in a timely manner.
EDUCATION
Saint John Villa Academy, Staten Island NY—
High School Diploma
Graduated June 2005
SKILLS
Proficient in retail merchandising and setting achievable sales goals
Goal oriented business leader accustomed to meeting deadlines in a time sensitive environment
Ability to read and analyze business KPIs and explain business findings in a way that is concise and easy to grasp by team members.
Accomplished in evaluating operational needs and work with others in order to promote continued sales growth.
References available upon request.
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