Employee Relations Safety Manager

Victoria A.J. Johnson, Ed.d.

Employee-Centric Leader Who Offers Proven Experience in Achieving Insightful Human Resources Results

TX & AZ 623-***-**** **********@*****.*** https://linkedin.com/in/dr-victoria-aj-johnson-HRP

Human Resources Employee Relations Cultural Transformations

Training / Development Coaching / Mentoring Change Management

Human Capital Management Recruiting Networking Succession Planning

Diversity / Inclusion Benefits / Workers’ Compensation EEO / Regulatory Compliance

Leadership Onboarding Organizational Development / Leadership Multi-Process Optimization

Highly Accomplished Leader with 25 plus years of HR experience who optimizes human resources and employee relations by driving quality practices to empower a synergistic workforce to maximize an employer’s success, including offering significant knowledge with foreign and domestic issues. Influential Strategist who maintains awareness of industry trends to address workforce design and affect positive company change, leadership development, and who supports mindfulness of cultural, economic, and social matters to deliver equality-centric policies. Engaging Communicator who leads executives, multidisciplinary teams, and peers by example and with ethics and integrity, and who sees the “big picture” at all times while adhering to new and existing employment law and human resources policies, procedures, and practices.

Career Highlights Include:

Recipient of the 2022 HR Spotlight Award from Chief Human Resources Officer

Recipient of 2020 HR Impact Award & 2021 Nominee for the same HR Impact Award

Redesigned the U-Haul performance management system to automate the process

Reorganized for assisting with the building of the U-Haul Corporate HR website

Recipient of the Business Strathmore “Who’s Who Among Worldwide Professionals”

Supported human resources operations in the U.S., Canada, Mexico, Singapore, and China

Developed a Leadership program that proactively assisted leaders with setting smart goals

Created a formalized problem-solving process to follow, chain of command for employee disputes

Streamlined the human resources infrastructure to promote efficiency-focused, balanced functions

Professional Synopsis

Senior People Leader Solutions Specialist (SME) McKesson, Scottsdale, AZ 2021 – Present

Employee Relations Consultant McKesson, Scottsdale, AZ 2019 – 2021

PLS develops & provide strategy and direction on a broad range of strategic HR services. We work closely with multiple senior leaders to assess, anticipate, facilitate, and inspire organizational, and people related strategies. We operate as a strong collaborator and consultant, leveraging relationship skills and business expertise, along with providing solutions and recommendations that align, enable, and accelerate both short and long-term business objectives.

Ensures integration of strategy and solutions both within the business and in partnership with the HR COEs and Shared Services.

Drives and influences strategic organizational objectives with senior leaders to evolve and align HR programs and operations within the business.

Coaches across senior leadership to enhance leadership abilities, relationships among teams/individuals, interpersonal communications, and performance management.

Provides/delivers innovative and integrated HR practices around critical business issues.

Facilitates future-focused discussions on talent and culture of the organization.

Coordinated employee relations programs to ensure compliance with policies and practices. Developed and implemented policies and procedures, including grievance procedures and exit interviews along with researching and responding to Leader and employee questions, concerns, and grievances. Also, maintained employee relations records related to investigations, etc. Analyze data evidence and applied relevant laws, policies, and practices to reach mutually beneficial conclusions.

Worked with business units on performance management, corrective action, and terminations

Partnered with leadership on ADA accommodations, FMLA concerns and return to work issues

Actively worked with leadership on proactive approaches to common business challenges that

impacted day-to-day operational productivity concerns

Consulted with leaders on best practices for performance improvement and communication

Coached employee on appropriate interactive and positive communication with their leaders

Conducted internal investigations to assess corporate risk that could pose legal exposure related to

discrimination, retaliation, unfair treatment, and inappropriate misconduct

Victoria A. J. Johnson, Ed.D. 623-***-**** Page Two

Adjunct Professor Glendale Community College, Phoenix, AZ 2009 – Present

Continually inspire and assist students in acquiring knowledge and competence in their field of interest. Provide a safe environment to express their feelings and beliefs but also learning to listen and respect others’ thoughts.

Develop students’ business mindset and vocabulary

Help to cultivate students’ interest in a specific business field

Educate students on the Foundations of Business (GBS-151), Business Operations (SBS-200), and Business Plan (EPS-295), and provide business start-up information

Acquaint student with the rigors of owning and/or operating business units

Provide students with an understanding of the business strategies and decision-making processes

Employee Relations Manager Paychex, Phoenix, AZ 2018 – 2019

Delivered on all facets of employee relations, including focusing on employee behavior and performance to achieve operational goals. Developed and provided valuable training on employee and/or labor relations issues.

Worked as a project manager on proactive programs to improve employee relations

Supported all leaders, teams and employees across a multiple networks and segments

Designed and implemented a new human resources’ onboarding program for incoming leaders

Co-developed and delivered new corrective/disciplinary actions process to improve performance

Managed the intake/investigative and final reports process in Salesforce

Designed, implemented, and conducted multiple employee relations trainings and communications in partnership with the Amazon L&D team, Ring HR, and other local L&D divisions

Employee Relations Consultant Banner Healthcare System, Phoenix, AZ 2016 – 2018

Collaborated with leaders on annual TRM’s using the nine-box process, and closely interfaced among internal legal teams in proactive response to any charges of harassment and/or discrimination within the workplace.

Comprehensively led investigations to comply with policies and practices

Strictly adhered to wide-ranging federal, state, and/or local employment laws

Provided strategic HR support to C-suite team CEO, CFO, CIO, COO CMO, and CNO along with director level leaders regarding organizational changes and structure to meet business needs

Exhibited knowledge of regulations such as EEO, Affirmative Action, ADA, FMLA, STD/LTD, etc.

Offered proficiency with H-1B and J-1 Visa processes

Sr. Employee & Labor Relations Consultant AMEX World Services, Phoenix, AZ 2015 – 2016

Provided beneficial global advisement on employee and labor relations to frontline managers. Delivered training on employee relations, engagement, compensation, leadership development, coaching, and organizational change.

Led ongoing formal and informal HR training (i.e., performance counseling and discrimination)

Conducted monthly regulatory meetings regarding new federal, state, and local laws that impacted company operations related to diversity and inclusion

Investigated employee and labor-related concerns

Provided guidance on LOA, ADA, FMLA, FLSA, EEOC, DOL, ACA, FCRA workers’ compensation, severance, benefits, and compensation

Sr. Workplace Solutions Specialist U-Haul International, Phoenix, AZ 2011 – 2015

Delivered excellence in employee relations, including rapidly responding to and resolving employee issues while complying with all industry and/or corporate-wide policies, procedures, and practices to achieve workplace goals.

Engineered policies that streamlined the disciplinary process for efficiency and time management

Program-managed a special U-Haul University project, facilitating HR courses for college credits

Led a diversity and inclusion program that promoted equality and cultural understanding

Served as Corporate Instructor for Workplace Diversity & Inclusion, as well as Sexual Harassment & Discrimination 101 for company locations across 17 states

Handled complex employee relations issues, ADA, the Interactive Process, Title VII, FMLA, and other federal, state, and Canadian providential labor laws issues

Additional HR Positions held over the past 25 plus years:

Sr. HR & Safety Manager – Cintas Corporation

HR Director – Grand Prairie Medical Center

HR Manager – Grand Prairie Medical Center

Victoria A. J. Johnson, Ed.D. 623-***-**** Page Three

Education & Professional Development

Ed.D., Educational Leadership & Administration, Postsecondary Education Argosy University

M.A., Curriculum & Instructional Design University of Phoenix Six Sigma Specialist (Black Belt) Cintas Corporation Leadership Training

B.S., Business Management University of Phoenix

Corporate Trainer, Certified Instructor Dale Carnegie Training Center

Master Certification, Human Resources Management University of Phoenix

TECHNICAL STRENGTHS (HR/recruiting Systems)

Workday

PeopleSoft

Taleo Applicant Tracking System

Hewitt HR Management System

HR WorkWays Management System

SPSS Statistical Software Program

SAP System

Microsoft Office Products

Contact this candidate