Account Manager Sales

DENISE UPCHURCH

**W*** Helen Avenue, West Chicago, Illinois 60185 630-***-****

******.********@*****.***

Summary

Account Manager with extensive experience in product customization, procurement, and supply chain management for national retailers, healthcare insurers, and membership organizations. Seeking a position where my skills and insight are fully utilized.

Professional Experience

Account Manager/Print Specialist CPS Cards – Glendale Heights, IL March 2012 to Present

Sales Support

• Coordinate with client and sales team to develop design specifications

• Serve as a liaison between sales team and vendors

• Analyze and revise procedures to enhance communication between the sales team and production

Account Manager

• Design and layout projects based on client specifications

• Recommend alternatives that would increase the quality of the project

• Manage the procurement process to ensure quality materials within the client’s budget

• Monitor production process to assure that the timeline is maintained

• Arrange shipping to meet client timelines

• Create quote requests, sales orders, purchase orders

• Manage account billing and inventory

• Proficient in Acrobat Pro, Photoshop, Microsoft Office, Sage and Salesforce

Vendor Relations

• Responsible for building and maintaining relationships with new and current vendors

• Review vendor performance to ensure client expectations are met through quality service and favorable pricing

• Attend meetings to ensure product is useable

• Performed onsite inspections at vendor locations to determine that quality meets the specification

Education

Bachelor of Arts in Business Administration

Marketing Concentration Accounting Minor Carthage College, 2011

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