Manual Tester Business Analyst

Obinna C. Chidolue ***.********@******.*** • LinkedIn

Senior Business Analyst 416-***-**** • Ontario, Canada

Qualifications Summary

An Experienced Business Analyst and Commercial lending with over 6 years’ experience seeking a position as a Business Analyst, highly skilled in requirements gathering, documentation, process reengineering, process measurement and performance analysis required in both enterprise IT and Business Process Transformational projects.

Business Analysis

Capital Market

ERP (SAP SCM)

Process Reengineering

Creative Thinking Skills

Problem Solving Skills

Banking Technology

HR/Payroll Business Transformation

Corporate lending

QA Testing

Cross-Functional Coordination

Supply Chain Subject Matter Expertise

Continuous Process Improvement

Loan IQ

HP QC

JIRA/ SQL

Supply Chain/Logistics Business Transformation

Epics/User Stories

Agile-Scrum

Waterfall

SDLC

Power BI Tools

Logistic Coordination

Stakeholder Engagement

Process Flow Monitoring

Consulting

Kanban/Scrum Board

Public Service

Career Experience

Senior Business Analyst Aug. 2021 – till date

Alight Solutions

Business process flow models and software specification requirements to achieve better understanding for the UAT

And got signoffs on project documentation.

Conducted CRM system evaluation, selection and implementation with the SME and stakeholder.

Utilized the waterfall for SDLC.

Performed work flow analysis, designed manual and automated business processes and procedures of the different CRM, billing and accounting systems.

Coordinated User Acceptance Testing (UAT, Beta test) to validate functional and User requirements.

Execute Test cases manually with rational manual tester and reported defects using Test Director.

Performed sanity testing for each new build of the application.

Tested for functionality of interface and performed regression testing.

Liaise with the QA team to deploy Rational Test director (Defect tracking tool) for communication with the QA personnel, developers and other team members.

Business System Analyst March 2021 – July 2021

Manpower Group

Analyze and define the scope of activities required to manage projects and participate in drafting UAT scripts

Conduct options analysis and presented options papers to stakeholders/vendors by defining and interpreting business needs with multiple approaches where different parties and agree on end user needs.

Perform Completing gap/fit analysis, including software application assessment/validation between AS-IS and TO-BE business process, Influencing and negotiating key product decision points and milestones

Translate conceptual business and user requirements into technical requirements in a clear manner that is comprehensible to developers’ /project team

Effectively SQL for queries for data integration

Participate in sprint Retrospective, planning and reviews. Takes ownership of the product backlog being developed by the team on behalf of the line of business they represent

Collaborate with the project team to ensure product backlog prioritization and business analysis materials (e.g., agile user stories/requirements, specifications, etc.) have appropriate detail to achieve project objectives.

Effectively communicate insights and plans to cross-functional team members and management and ensuring high quality solutions meet business needs and requirements

Participate in the development solutions to problems by analyzing, interpreting and evaluating various precedents and data using power BI for business software’s (Loan IQ)

Review application and requirements specifications, and ensured certification aligns with technical

specifications and business requirements.

Business Analyst February 2012 – December 2020

Pinnacle Energy Limited

Participated in cross functional interview sessions to gather and elicit information from functional managers and their staff on financial services business processes and opportunities for improvement, vendor management.

Documented requirements using business requirements document (BRD), Functional Design Documents (FDD)

Use of loan IQ software for product papers for on lending

Performed gap analysis to evaluate scope and impact of current and future process models

Integration of oil majors in CRM into loan IQ software’s

Collaborated with cross functional teams to develop, test and implement functional and technical solutions to achieve the desired end state

Participated in creation and delivery of presentations and training to all levels of ministry staff, from functional business managers to executives in power BI tools.

Collaborated with other team members in testing activities to include writing end-to-end scenarios, data coordination and preparation, test execution, defect follow-up and resolution

Completed assigned tasks independently and cooperatively in a diverse group based on previous experience within financial services domain, awareness and sensitivity to cultural differences

Experienced in ERP Project implementation (including testing, cutover, validation and production support) preferred

Lead QA and UAT testing to ensure that all documented requirements are in line with developed business solutions

Business Analyst May 2011 – January 2012

Diamond Bank PLC (Now Access Bank PLC)

Reviewed and revalidated business requirements, business process flow models and software specification requirements to achieve better understanding for the UAT, and got signoffs on project documentation.

Conducted CRM system evaluation, selection and implementation with the SME and stakeholders.

Utilized the Waterfall for the SDLC. Using SQL for introducing loan application App using payment credit Industry.

Performed workflow analysis, designed manual and automated business processes and procedures of the different CRM, Billing and accounting systems. Loan IQ by automation of credit process using product paper.

Coordinated User Acceptance Testing (UAT/ Beta test) to validate functional and user requirements.

Executed test cases manually with Rational Manual tester and reported defects using Test Director.

Performed sanity testing for each new build of the application.

Tested for functionality of Interface, and performed regression testing.

Liaised with the QA team to deployed Rational Test director (Defect tracking tools) for communication with the QA personnel, developers and other team members.

Acted as project lead and supported the project manager to ensure that the project remained within timelines and that there was no scope creep which would have negatively impacted the projects in banking technology.

Reported defects using Test director, verified fixes and closed bugs during regression testing.

Helped provide project status information to the stakeholders and ensured customer satisfaction.

Process Analyst October 2010 – May 2011

Diamond Bank PLC (Now Access Bank PLC)

Managed process improvement projects through the project life cycle, utilizing project management methodologies.

Created and managed stakeholder engagement, updating project document as needed.

Participate in the analysis and definition of efficient, cost-effective solutions that support client business products and processes and functional requirements.

Manage operational process and function as liaison between cross functional teams and vendor to ensure taxes are identified, reported and remitted in a timely manner.

Assist in the decrease of the turnaround time between initial request to delivery of key customer centric business processes

Develop improvements to existing processes to deliver improved business performance

Track and reported on enhancement requests and development efforts to provide visibility to senior management on timeline for expected changes/improvements

Developed project plans, work breakdown structures (WBS), and baseline data for project requirements.

Analyzed current states of affairs (As Is), formulate future state (To Be), and performed a gap analysis.

Acted as project lead in some instances and support the Project manager to ensure that the project remained within timelines and that there is no scope creep.

Worked in consultation with the project team with direction from the Steering Committee to monitor and develop artefacts as set down within the project plan and timelines.

Understanding of Capital Markets and corporate lending using loan IQ for corporate customer’s

Commercial Account Manager May 2008 – September 2010 Fin bank PLC (Now FCMB Bank)

Successfully achieved daily decision targets while providing meaningful coaching to the sales team.

Created Overdraft and Term Loan lines of credit up to CAD$2million for small and medium enterprises and large corporates (Fast Moving Consumer Goods).

Supported risk evaluation for relevant accounts and suggested controls to minimize/mitigate identified risks.

Developed process documents, working policies and templates to improve efficiencies and synergies with internal and external partners

Corporate lending and use of data integration using loan IQ software

Demonstrated ability to understand, interpret and connect meaningfully with clients as part of the branch’s client acquisition and retention strategy.

Loan structuring and Risk framework.

Education

Ryerson University

Professional Communication February 2021

Bachelor of Science (Honors) April 2004

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