Medical Assistant Customer Service

Linda A. La Plant

***** ** ***** ***, #***

Happy Valley, OR 97086

503-***-**** *************@*****.***

HIGHLIGHT OF QUALIFICATIONS

●Quickly build rapport with customers, have the unique ability to recall names and faces of people and remember personal details from previous conversations

●Highly motivated individual with great communication skills

●Team member, assisted co-workers in being successful in completing projects, my attitude motivated and inspired co-workers to meet goals

●Conducted customer transaction in a friendly, courteous and suitable manner

●Extensive experience working in a customer service environment

RELATED SKILLS AND EXPERIENCE

HOME HEALTH AIDE

●Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.

●Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.

●Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

●Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.

●Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

MEDICAL OFFICE/ SECRETARIES

●Answer telephones, and direct calls to appropriate staff.

●Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.

●Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

●Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.

●Transmit correspondence and medical records by mail, e-mail, or fax.

RELEVANT WORK EXPERIENCE

Home Health Aide

Interim Health Care

2009 to Nov. 2010

Caregiver

Clackamas County Aging & Disability

2007 to 2009

Contract Worker

Guidance Staffing Services

2002 to 2005

Personal Care Assistant

Assured Medical Staffing

2002 to 2003

Contract Medical Worker

Various agencies

1998 to 2002

EDUCATION AND CERTIFICATIONS

CPR Certification

First Aid Certification

Associates in Gerontology, Minor in ABCC

Portland Community College

Associates in Medical Assistant

Western Business College

Post Secondary Coursework in Nursing Assistant

New Care Directions

REFERENCES

Brian Henderson 503-***-****

Stephanie Lopez. 503-***-****

Contact this candidate