Customer Service Representative
Resume:
STEPHANIE
ROGERS
PROFILE
CONTACT INFO WORK EXPERIENCE
SKILLS
EDUCATION
A professional with medical office, hospital, and
healthcare experience. Specialist of
Cardiovascular customer care and Cardiovascular
tech. Expertise in scheduling, customer service,
medical testing, clinical/medical communication,
and caseload management. Exceptional
organizational skills matched with unwavering
family and patient care in day-to-day physician
care environment.
Phone
Location
Raleigh, NC
***********@*****.***
SR
Administrative Associate
2017-Current
Administrative Associate and Cardiovascular Tech
1996-2017
Rex Hospital--Raleigh, NC
Provide daily administrative services and customer care duties
Responsible for scheduling and customer records
Liaison between physicians and patients/families for cardiovascular procedures
Communication specialist and daily office operations supervisor
Cardiovascular tech, EKG tech, and completed
CT/NUC/Cardiovascular Services
Served as the Customer Service Representative and
Intake Specialist
Maintained scheduling and unit secretarial duties
Coordinated with Human Resources and assisted in
hiring process
Performed stress testing procedures and analyzed all data from cardiovascular monitoring devices
Assisted in patient prep care and performed ECGs
Maintained patient records, assisted in workstation duties, and processed physician orders
Requisitioned supplies and performed daily office
operations duties
Scheduling
Office Management
McClain's Business College
Bluefield, WV
UNC Rex Healthcare--Heart and Vascular Hospital
Data Entry
Communications Systems
Technology Proficiency
Filing and Data Systems
Hiring Process Liaison
Human Resources Consultant
Customer Service Rep
Cardiovascular & Healthcare Knowledge
Contact this candidate