Bakersfield, CA *****
Detail-oriented professional with 4+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer satisfaction. Aiming to leverage my skills to successfully fill the role at your company.
Authorized to work in the US for any employer
Bedrosians Tile and Stone - Bakersfield, CA
June 2004 to August 2009
Worked with local custom home builders to design custom kitchens, pools, fireplaces, wainscoting, outdoor kitchens, bathrooms and flooring. Excelled in customization of builder's personal homes, showcase homes and model homes. Conducted personal attention and appointments, considering measurements, configurations and specifications related to the job site. Greeted customers and ascertain what each customer wants or needs. Described merchandise and explain use, operation, and care of merchandise to customers. Recommended, selected, and help locate or obtain merchandise based on customer needs and desires.
Customer Service Representative
ACS - Bakersfield, CA
April 2003 to October 2004
Responsible for incoming and outgoing calls to individuals for student loans, deferments, forbearances. Kept each account current and resolving delinquent accounts. Customer service, date entry, typing, and performing basic office duties.
Associate's degree in Respiratory Therapy
San Joaquin Valley College-Bakersfield - Bakersfield, CA October 2017 to April 2019
• Retail Sales
• Cash Handling
• Customer Service
• Organizational Skills
• Time Management
• Communication Skills
• Front desk