Office Assistant Call Centre

Pradeep Mukherjee

Email:

Mobile: -r**-980-***-****

Obiectives:

'I-o

work in the organization with the

vi.sion and rnission of the cornpany as

responsibiril;" and dedication to the.iob and putti,g more elrort ao aclrieve

rvell as an individual and in association rvith tiie teari_ 10+2 6n', C.B.S.E in 1999

i0th lrorn C.ll.S.E in lg9'/

Professional Summary:

. lT prolessional rvith 9+ years experience

. Abilif"v ro inreract rvith ditferent clients including in Customer security Service related rrequircrrent . Excellent Good skills comnrunication in creating reports skills as & per good convincing aspects abilir-v

Work Exocrience:

Chatterjee Cleaning Arts Services pvt.

Ltd.

Designation : Office Assisrant In Lafarge (tndia) pvt. Ltd.

Scan Agent Cum Challan Checking (Logistics)

Filling and Sror.age Works.

SAP Software Knorvledge regarding bills of logistics. Sparsh BI,O Services Ltd.

Designation: Team Leader tbr B.S.N.L. Call Centre

[-ocation: Kolkata

Jotr Profile:

r o Flandling MonitoringEnterpriseN,a group ol65 lonitor. Executive. r Floor Managertrenl.

' Checking & sending

. Co-coordinating with mails the client. to the concerned department. Sparsh BPO Services Lt<L

Dcsignation: Quality Analyst lor Reliance

General Insurance

Location: Kolkata

,Iob Profile:

o . o r '[One-Llandling A 'eam udit to-huddles of one allerrrries.a group feedback for ol20 group w,ith Executive.agents for indivir{ual feedback.

. . Client Altend Interaction Qualiti, meetings. for process updates. changes and updates.

,dpril20I4* ttdy got/

April 2008 - April20t3

Feb 2005 to Mar 2008

Skills:

r r Consistent. Hard working, willingness Sincere to leam and listen. oservice .motivated oenergy r Crealive, Strong Strong Prot-rcient analysis networking innovative ability porverl of skills marragement and problem self - solving,customet. abilitl, a64 fuI1 of r Team-play

r Good communication skills

r MS Windorvs XP/ 7, MS Office, Internet, Email.

Personal Details

Fatber's Name

Date of Birth

Sex

Nationality

Marital Status

Language known

Hobbies

Address

Late Kala Chand Mukheriee

Mar l8'h 1978

Male

Indian

Married

English, Hindi & Bengali.

Listening to music & net surfing.

Palta Para (Purbasha). Ichhapur, North 24 Parganas, Pin-'/43127 12.0r,2019

htoled NLtkl*r..

Pradeep Muf.r,".i JJ*'X€

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