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Administrative Assistant Customer Service

Indianapolis, IN
April 22, 2022

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Valeria R. Williams

Cell: 317-***-****



Join a reputable corporation where my assets and years of experience can benefit the corporation as well as my own personal growth

Professional Experience:

Indianapolis Public Schools, Indianapolis, Indiana

Administrative Associate

Special Education Department / Arsenal Technical High School

12/2018 – current

Scheduling case conferences (Zoom, Teams, In-person)

Managing building conference rooms

School requests for Sped records

Manage IEP’s Individualized Education Program

Department meetings invites and notifications

Assistant Principals calendar

Professional Development rosters

Customer Service

Microsoft suite: Word, Excel spreadsheets & PowerPoint

Indiana Mentor Network, Indianapolis, Indiana

Direct Support Professional (full time, part time & PRN)

1/2013 – 6/2019

On-call for all shifts

Provided home healthcare

Administered medication

Monitor behavior and personal goals

Mentoring in hygiene and Life Skills

Transportation for clients.

Indianapolis Public Schools, Indianapolis, Indiana

Career Technology Magnet/Arsenal Technical High School

Administrative Associate

07/2010 – 11/2012

Directly reported to director, principal and school deans.


Substitute teacher placement

Scheduling conferences, meetings and appointments.

Field trips

Payroll and attendance

Travel arrangements and professional development

Department of Alternative Education Programs

Administrative Assistant

08/2004 – 6/2010

Directly reported to program and grant specialists

School budgets and allocations management / IPS Schools and selected Non-Public schools

School dissemination

Distribution of instructions to ensure grant funds were dispensed properly


Ivy Tech Community College - Indianapolis, Indiana. Computer Science Technology 2007-2009

PSI Institute - Indianapolis, Indiana. Computer Programming/Data Processing. Received certificate of completion

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