Customer Service Representative
Resume:
Ashleigh Clary
Belton, TX *****
****************@*****.***
I have been a Professional driver or self-contracted for a few years now. I have also a manager at Papa Johns and was also employed at a call center. I am in school for network security and Forensics. It is time to start working a stable 9-5 job that has opportunities for advancement. I have so much more to offer a company than delivering pizzas or driving a cab. I am driven, loyal, educated and my people skills are exemplary.
#readytowork
Authorized to work in the US for any employer
Work Experience
Pizza Hut Delivery Driver
Pizza Hut - Temple, TX
July 2019 to Present
Driver/trainer
Wow awards
Raises
Wing street, cut table training
Closing processes as a driver
Delivery Driver /manager
Papa John's - Killeen, TX
Present
CSR - Customer Service Representative
C3/CustomerContactChannels - McGregor, TX
June 2018 to October 2018
I served customers and provided healthcare information for Medicare and Humana insurance. I went above and beyond for every customer I encountered. I also approved medications and coverage as well as enrolling customers, helping selling agents and medical providers with information to cover our customers. I had Several customer appreciation awards during my time there. Manager
Papa John's - Killeen, TX
May 2015 to June 2018
Professional Driver
Renzenberger, Inc - Temple, TX
January 2014 to June 2014
Responsibilities
I drove the employees for BNSF to and from their trains. Nurse
Independent - Temple, TX
April 1999 to January 2011
Education
Network+ cert in Network/Cyber Security; Programming Analyst Central Texas College - Killeen, TX
February 2017 to December 2018
Film Production in Film Production
Academy of Art University - Austin, TX
August 2012 to December 2012
Skills
• IT Management (Less than 1 year)
• Network Support
• Help Desk
• Microsoft Office (1 year)
• Excel (Less than 1 year)
• Driving Experience
• Drivers license (10+ years)
• Computer Literacy (10+ years)
• Customer Service (10+ years)
• Customer Relationship Management (8 years)
• Ged (4 years)
• Administrative Experience (1 year)
• Operating Systems
• Technical Support
Certifications and Licenses
Network+
March 2017 to March 2017
In school for Network and security. Finishing my Network+ class now and going into Security the week after.
Excel
Assessments
Scheduling — Completed
April 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: https://share.indeedassessments.com/ share_to_profile/95ba44d8a4766853daca0da7a72e0be4eed53dc074545cb7 Spreadsheets with Microsoft Excel — Completed
October 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: https://share.indeedassessments.com/ share_to_profile/4422931450373289e2f980402bfce1bbeed53dc074545cb7 Delivery Driver — Completed
June 2019
Interpreting instructions, reading maps, and solving problems. Full results: https://share.indeedassessments.com/ share_to_profile/4cb507b5d1cd22c9811fd059db5ce393eed53dc074545cb7 Attention to Detail — Completed
June 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: https://share.indeedassessments.com/ share_to_profile/1fadae03021ee9c30efd399f6da33ee9eed53dc074545cb7 Basic Computer Skills: PC — Proficient
June 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: https://share.indeedassessments.com/ share_to_profile/70a3a44666d13eee9c8fdf061fdc74e2eed53dc074545cb7 Proficiency with Microsoft Office: Mail & Calendar (PC) — Proficient June 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: https://share.indeedassessments.com/ share_to_profile/278738a10c9fec79dcb37e0cc31cfcc6eed53dc074545cb7 Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ ad2c6172b7e6396a04d36714f35dd8ebeed53dc074545cb7
Cognitive Ability — Proficient
April 2019
Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: https://share.indeedassessments.com/ share_to_profile/7db9d747e58601b40b4f6ebfe805f5e5
Workplace Safety — Expert
April 2019
Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
Full results: https://share.indeedassessments.com/share_to_profile/ fc09637cb2ef6cb11ded77725e48c0edeed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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