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Customer Service Representative

Location:
Belton, TX
Posted:
April 22, 2022

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Resume:

Ashleigh Clary

Belton, TX *****

adqusj@r.postjobfree.com

512-***-****

I have been a Professional driver or self-contracted for a few years now. I have also a manager at Papa Johns and was also employed at a call center. I am in school for network security and Forensics. It is time to start working a stable 9-5 job that has opportunities for advancement. I have so much more to offer a company than delivering pizzas or driving a cab. I am driven, loyal, educated and my people skills are exemplary.

#readytowork

Authorized to work in the US for any employer

Work Experience

Pizza Hut Delivery Driver

Pizza Hut - Temple, TX

July 2019 to Present

Driver/trainer

Wow awards

Raises

Wing street, cut table training

Closing processes as a driver

Delivery Driver /manager

Papa John's - Killeen, TX

Present

CSR - Customer Service Representative

C3/CustomerContactChannels - McGregor, TX

June 2018 to October 2018

I served customers and provided healthcare information for Medicare and Humana insurance. I went above and beyond for every customer I encountered. I also approved medications and coverage as well as enrolling customers, helping selling agents and medical providers with information to cover our customers. I had Several customer appreciation awards during my time there. Manager

Papa John's - Killeen, TX

May 2015 to June 2018

Professional Driver

Renzenberger, Inc - Temple, TX

January 2014 to June 2014

Responsibilities

I drove the employees for BNSF to and from their trains. Nurse

Independent - Temple, TX

April 1999 to January 2011

Education

Network+ cert in Network/Cyber Security; Programming Analyst Central Texas College - Killeen, TX

February 2017 to December 2018

Film Production in Film Production

Academy of Art University - Austin, TX

August 2012 to December 2012

Skills

• IT Management (Less than 1 year)

• Network Support

• Help Desk

• Microsoft Office (1 year)

• Excel (Less than 1 year)

• Driving Experience

• Drivers license (10+ years)

• Computer Literacy (10+ years)

• Customer Service (10+ years)

• Customer Relationship Management (8 years)

• Ged (4 years)

• Administrative Experience (1 year)

• Operating Systems

• Technical Support

Certifications and Licenses

Network+

March 2017 to March 2017

In school for Network and security. Finishing my Network+ class now and going into Security the week after.

Excel

Assessments

Scheduling — Completed

April 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: https://share.indeedassessments.com/ share_to_profile/95ba44d8a4766853daca0da7a72e0be4eed53dc074545cb7 Spreadsheets with Microsoft Excel — Completed

October 2019

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: https://share.indeedassessments.com/ share_to_profile/4422931450373289e2f980402bfce1bbeed53dc074545cb7 Delivery Driver — Completed

June 2019

Interpreting instructions, reading maps, and solving problems. Full results: https://share.indeedassessments.com/ share_to_profile/4cb507b5d1cd22c9811fd059db5ce393eed53dc074545cb7 Attention to Detail — Completed

June 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: https://share.indeedassessments.com/ share_to_profile/1fadae03021ee9c30efd399f6da33ee9eed53dc074545cb7 Basic Computer Skills: PC — Proficient

June 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: https://share.indeedassessments.com/ share_to_profile/70a3a44666d13eee9c8fdf061fdc74e2eed53dc074545cb7 Proficiency with Microsoft Office: Mail & Calendar (PC) — Proficient June 2019

Using Microsoft Office Mail and Calendar tools to manage workload. Full results: https://share.indeedassessments.com/ share_to_profile/278738a10c9fec79dcb37e0cc31cfcc6eed53dc074545cb7 Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ ad2c6172b7e6396a04d36714f35dd8ebeed53dc074545cb7

Cognitive Ability — Proficient

April 2019

Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: https://share.indeedassessments.com/ share_to_profile/7db9d747e58601b40b4f6ebfe805f5e5

Workplace Safety — Expert

April 2019

Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.

Full results: https://share.indeedassessments.com/share_to_profile/ fc09637cb2ef6cb11ded77725e48c0edeed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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