Medical Assistant

TUESDAY WILLIAMS

SAN FRANCISCO, UNITED STATES ***32 415-***-**** **************@*****.***

PROFESSIONAL

SUMMARY

Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

SKILLS Microsoft Office

APEX Electronic Medical Records

(EMR)

15+ years of Quality Customer

Service

Administrative Experience

Administering Injections

HIPAA (10+ years)

Insurance Verification

Billing

Records

Medical Terminology

RF Scanner

Vital Signs

Patient Care

Physiology Knowledge

Medication Administration

CPT Coding

Medical Coding

CPR Certified

WORK HISTORY MAY 2021-CURRENT

Administrative Assistant1 Robert Half San Francisco, CA

Executed record filing system to improve document organization and management.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Restocked supplies and submitted purchase orders to maintain stock levels.

Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.

JANUARY 2021-MAY 2021

Internal Medicine Administrative Assistant UCSF, Otolaryngology Clinic San Francisco, CA

Checked in/out patients, verified insurance, and answered phone calls at the front desk

Conduct outreach to patients by sending reminders and messages via My Chart

Coordinated patients scheduling with staff and office coordinators via email and phone

Scheduled 80+ patient appointments per day using Epic Emr software system NOVEMBER 2009-MARCH 2017

Clinical Medical Assistant UCSF San Francisco, CA

Greeted and checked in 60+ patients a day, and input patient information into APEX

Assisted physicians during the removal and repair of skin cancer surgeries

Decreased the office's number of infection rate by 65% by giving clear and precise would care instructions

Demonstrated exceptional knowledge of tray and sterile set-up to prepare for surgeries OCTOBER 2006-NOVEMBER 2009

Medical Assistant Pacific Hair Institute San Francisco, CA

Assisted Physician in surgical procedures by applying and precisely cutting follicle units

Performed sterile tray set-ups, and used exceptional instrument handling and sterilization techniques

Performed customized information to individual patients on preparation steps, postoperative care, medication overviews, and instructions for use

Applied and removed would dressing from donor site, performed suture removals EDUCATION Certificate: Medical Assisting

Trinity College, Fairfield

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