SANDRA

SANTIVANEZ

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Experiences

Skills

Educations

Enthusiastic and well-organized Assistant with solid background in data entry, schedule management and

event planning. Hard-working and multitasking with outstanding telephone, scheduling and documentation skills. Reliable and competent with exceptional data entry and customer service skills. Highly organized and meticulous assistant with experience in office settings.

910-***-****

adquln@r.postjobfree.com

Warsaw, North Carolina

August, 2008 - June, 2012

James Kenan High School

HIGH SCHOOL DIPLOMA

Graduated with honors.

I was teacher assistant for a semester.

Took four computer classes.

A & B student all four years.

HUMAN RESOURCES CLERK

INTERIM INTERPRETER

McCain Employment- Mission Foods- Goldsboro, NC

Duplin County Schools- North Duplin Elementary/ High School- Faison, NC Work directly with the Human Resources Assistant and the Human Resources Manager to properly manage all employee’s files.

Work with all temporary agencies with the process of hiring candidates. Processed temporary agency payroll in a timely manner.

Prepared new hire packets and termination documentation for human resource department.

Managed job fairs and did all follow-up duties.

Helped with the interview process and presented offer letters and drug test paperwork to candidates.

Conducted orientations for full time employees. Processed new hire I-9’s and E-verify. Properly handled all onboarding duties for new candidates, as in helped candidates with new hire paperwork and walk-throughs.

Kept in track all plant trainings and made sure everything was submitted in a timely manner.

Scheduled and organized Safety Lunches for the entire plant. Kept up with Company Magazine to make sure everything done at the plant was recognized.

Served as back up for front desk receptionist.

Interpreting for Spanish speaking parents and families to get them the correct information needed.

Translations for teachers and other staff.

Contacted parents about children information from teachers, nurse, social worker and guidance counselor.

Answering phones, making appointments for meetings, and taking messages. Working as cover for school secretary.

06/21- Current

10/20- 5/2021

SUMMARY

Self-motivated

Strong verbal communication

Conflict resolution

Client assessment and analysis · Friendly

Very interactive

Punctual

Strong listener

Bilingual

Human Resources Support

Payroll

Onboarding Support

Event Organizing

December,2019- Current

ASSOCIATES IN APPLIED SCIENCE

Lenoir Community College

Working on my Associates in Applied

Science with Major in Human Services

focusing on Social Work.

08/19- 10/20

FOREIGN LANGUAGE INTERPRETER

Duplin County Department of Social Services – Kenansville, NC Interpreting for Spanish speaking clients and their family members in all aspects of their visit, with caseworkers, administration and Social Workers. Translation of written communications from English to Spanish. Contacting clients on caseworker’s behalf to insure understanding of reviews, applications, appointment, etc.

Answering phones, making appointments, taking messages. References

Upon Request

05/18-08/19

INCOME MAINTENANCE CASEWORKER II

Duplin County Department of Social Services – Kenansville, NC Was in charge of a Caseload, Consisting of over 100 clients. Did monthly reviews and did intake of Medicaid applications. Met deadlines in a timely manner.

Assisted clients in Medicaid needs in person and through the phone. 11/2017- 05/2018

PUBLIC INFORMATION ASSISTANT IV

Duplin County Department of Social Services – Kenansville, NC Welcomes visitors by greeting them, in person or on the telephone; answering or referring questions to supervisors or case workers. Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Maintains continuity among work teams by documenting and communicating actions, irregu-larities, and continuing needs.

Contributes to team effort by accomplishing goals. 11/2015- 11/2017

ASSISTANT MANAGER

Rent A Center - Clinton, NC

Recommended and helped customers select merchandise based on their needs. Confirmed that appropriate changes were made to resolve customers' problems.

Informed customers about sales and promotions in a friendly and engaging manner.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Assembled furniture and retouched used furniture.

To Whom It May Concern:

This letter is to recommend Sandra Santivanez. As Sandra's former English teacher, I have known her for several years where she has been a hard- working and responsible student. Sandra strives to do the best work possible and encourage others to work just as hard. She is always eager to help with any task, and she places academics at the forefront. Sandra has shown true work ethic and her ability to lead at school. As a model student, Sandra excelled in the classroom by maintaining a solid B+ average the entire semester. In addition, Sandra was an efficient teacher assistant (TA), working diligently to complete all of my assignments or tasks. Also, she has a pleasing personality, teachable, and is ready and willing to learn her job assignment. Based on Sandra's grade, attendance, and performance, I would recommend her for any office position. She has been a delight to teach, and she will be remembered as an ideal student. She is an admirable role model in our school and community. Without reservation, I sincerely recommend Sandra for this opportunity to improve her skills as well. If she is selected, I am confident that Sandra will make the school proud. Sincerely,

J.D. Newkirk,

Teacher James Kenan High School

Additional Information

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