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Customer Service Shipping Supervisor

Location:
Millington, TN
Posted:
April 22, 2022

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Resume:

JULIAN BROWN

*** *** *** ***** · 240-***-****

Julianj.brown@yahoo,com

I am attempting to secure Full-Time employment with an organization that strives for excellence and can benefit from my strong work ethic and high energy approach to doing business. EXPERIENCE

06/1988 – 05/1989

INDUSTRIAL LABORER, EBONITE INTERNATIONAL

Responsible for pounding polyester inserts and maintaining a clean and safe work environment. 05/1989 – 11/1992

PROCESS SUPERVISOR, EBONITE INTERNATIONAL

Supervise the chemical composition of complex urethane items, while continually increasing the efficiency of the manufacturing process.

12/1992 – 05/1993

QUALITY CONTROL TECHNICIAN, C.R. BARD UROLOGICAL DIVISION Evaluate all incoming raw materials. Monitor processing equipment and perform tolerance testing of finished products.

04/2001– 06/2003

CULATION MANAGER, TRADER PUBLISHING

Implemented the use of PDAs, for independent contractors, decreasing accounting errors by 100%

Increased “On Time” deliveries by 30%

Decreased delivery costs by 22%

Increased account volume by 13%

Increased Departmental Revenue by 16%

06/2003– 06/2005

SALES & LEASING CONSULTANT, TOYOTA OF BOWIE

Achieved the highest CSI (Customer Satisfaction Index) in dealership history Maintained exceptionally high monthly average sales volume Inducted into the “Trackers Club”, for sales and customer service excellence 06/2005– 08/2006

TRAINING MANAGE, TOYOTA OF BOWIE

Increased Sales Force by 18%

Increased retention rate by 49%

Implemented training course and sales tracking method—Expediting profitability of new hires 2

09/2006– 02/2007

SHIPPING SUPERVISOR, PERDUE

Ensured the timely and accurate assembly of customer orders Ensured departmental compliance with all corporate, OSHA and FDA regulations Established and implemented standard “load out” procedures for hourly associates Developed a system to track and evaluate Loader efficiency and accuracy Monitored attendance and submitted payroll, utilizing KRONOS and Microsoft Peoplesoft software systems

Trained hourly associates to operate battery powered pallet jacks as well as LP forklifts Assembled customer orders

Loaded unloaded and jockeyed trailers

Manifested completed orders

04/2007– 06/2008

INVENTORY CONTROL, R.E. NICHAEL

Receive, categorize, segregate and stock HVACR equipment and tools Provide Customer Service to Contractors

06/20068– 09/2011

BUILDING ENGINEER, VELSOR PROPERTIES

Perform electrical and plumbing maintenance, along with minor roofing and locksmithing duties EDUCATION

08 1997

COMMUNICATIONS, UNIVERSITY OF LOUISVILLE

Maintained a 3,8 GPA



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