Angela J. Dalton

**** ****** ****** *****

Whitsett, NC 27377

(H) 336-***-**** (Mobile) 336-***-****

adqujo@r.postjobfree.com

Business Development- Education- Marketing Management

Results Driven Professional with a career distinguished by consistent performance with both small and large organizations- focus on service organization-operating in diverse business culture, industries and markets. Strong orientation in business development, relationship management, and performance improvement. Highly motivated, innovative and creative, with a big-picture perspective. Analytical, logical and resourceful in approach to prospecting, relationship building, problem solving and decision-making. Honest, ethical and effective.

Core Qualifications

Strategic Business Planning Educational Mentoring

Organization & Follow-through Project leadership & Management

New Business & Account Development Customer Relations & Negotiation

Community & Relationship Building Emotional Intelligence

PROFESSIONAL EXPERIENCE:

GUILFORD TECHNICAL COMMUNITY COLLEGE, JAMESTOWN, NORTH CAROLINA

Admission Officer, January 2015-Present

Manage and provide program oversight to traditional, non-traditional, multi-cultural and post-secondary prospective students for 80 associates degree, diploma and certificate programs. Conduct daily admissions interviews, career counseling, transcript evaluations and course program recommendations.

Recruit, organize and coordinate the ranking, selection and placement process for Medical Limited Enrollment programs such as Associate degree in Nursing, License Practical Nursing, Physical Therapy Assistants, Dental Assistants, Dental Hygienist, CNA’s and other health related fields.

Collaborate with instructional departments and division chairs with regards to program deadlines, requirements and criteria.

Created, developed and administered online & face to face nursing information sessions.

Utilize Datatel, Moodle and Online orientation processes on a day to day basis to provide seamless integration for student population.

Managed, organized and facilitated campus tour site, campus visits and special events on five campus locations.

Liaison for Ambassador Program, responsibilities include the orientation, interview and selection process for prospective Ambassador Candidates.

Participate and expand campus-wide programs by advocating and promoting GTCC’s Admission’s Department and Enrollment Services to the greater community as a whole.

One of 20 candidates selected for the Spring 2019 Leadership Seminar.

JEANEEN WEST & ASSOCIATES, WEST PALM BEACH, FLORIDA

Business Development/ Career Employment Consultant, January 2013-December 2015

Developed, maintained and expanded relationships by actively advocating and promoting Jeaneen West & Associates services to prospects and existing clients. Assisted participants in securing competitive employment that was consistent with their vocational goals. Encourage participants to think strategically about long term employment goals, work history, strength and personal culture.

Represented Jeaneen West & Associates in the Broward, West Palm Beach and surrounding area by actively developing referral sources and centers of influence.

Identify prospective clients; work with them to understand their needs and uncover current and future opportunities.

Performed diverse Human Resources functions including; interviewing, employment searches performance assessment and job coaching.

Utilized interpersonal analytical and decision-making skills effectively on a daily basis

Developed a pre-employment screening tool that test basic leadership skills, which is in use by the company today.

STAFFMASTERS, BURLINGTON, NORTH CAROLINA

Branch Manager/Business Development Specialist, September 2012-December2012

Provided leadership and direction for newly acquired Staffing Service, developed and executed strategic plan for rapid improvement and sales growth. Scope of responsibility is diverse and includes all operations as well as sales and business development for Burlington Branch. Hired, trained and managed Staffing Specialist in targeted market.

Recruited and managed warehouse employees in compliance with company safety procedures.

Secured the branches first account and created the operational and administrative processes for efficient management of manufacturing line of business.

Rejuvenated sales performance: Grew sales from zero billing hrs to16 employees and generated 2nd shift.

GRAND CANYON UNIVERSITY, GREENSBORO, NORTH CAROLINA

Regional Enrollment Advisor, February 2009-Novemenber 2011

Recruited, marketed and managed territories located in the Mid-Atlantic region, which include the placement of highly qualified teachers for University’s Master’s and Doctoral programs.

Developed marketing strategies to best penetrate potential leads and applicant base. Achieved 90% retention among qualified applicants.

Selected to attend Summer Servant Leadership Conference in Phoenix, AZ’ 2010

Presented and disseminated information on University’s programs in large and small venues.

Initiated and established relationships with various levels of school administrators

Superintendents, Human Resource Directors, Principals and Licensure Specialist,

Creating strong pipeline for future applicants and referral base.

Voted MVP by Mid-Atlantic Team’ 2010 and has been selected and participated in National training opportunities, conference calls and surveys involving process improvement practices.

Recognized in April, July and December 2009 as “Top Performer” for enrollment.

Responsible for the marketing budget and event coordination for scheduled seminars and luncheons.

CITIGROUP, GREENSBORO, NC

Account Manager, July 2006- February 2009

Managed portfolio of delinquent accounts, respond to customer inquires, solve problem, educate the customer on payment options and apply applicable solutions. Negotiate to secure full balance and settlements on credit card debts. Conduct outbound calls on a portfolio of 1000-3000 a month.

Manage key accounts, generating 12 million annually in saved balances.

Recognized for Top Performer Feb/08 ranked #1 in Bankcard Division.

Consistently ranked in the top percentile, exceeding sales forecast with consecutive distinguished ratings.

BRIGHTON GARDENS- SUNRISE SENIOR LIVING, GREENSBORO, NORTH CAROLINA

Director of Community Relations, September 2003-June 2005

Directed the sales planning and execution of the community, which includes representing the company, finding and delivering qualified leads; with the objective of reaching and maintaining budgeted census and revenue goals.

Initiate new business and partnership with nursing facilities, medical directors, primary care physicians, hospital social workers and discharged planners.

Created new revenues streams by introducing new services offerings & negotiating and establishing partnerships.

Monitor and managed annual marketing budget.

Research and prepare quarterly competitive analysis.

Increased census by 58% in 2004, exceeding plan objective.

PHARMACIA & UPJOHN, DURHAM, NORTH CAROLINA

Pharmaceutical Sales Senior Specialist, November 1998-July2001

Independently managed sales territories in the Central North Carolina Region. Responsible for the promotion and sales of pharmaceuticals products to physicians and hospital administrations.

Designed and implemented creative sales and marketing strategies to capitalize on physician’s needs and market penetration.

Planned and conducted product training in-services to North Carolina Department of Health.

Sponsored “ Grand Rounds” resulting in 30% increase in territory sales.

Managed weekly expenses and prepared quarterly budgets.

BRISTOL-MYERS SQUIBB U.S. PHARMACEUTICALS, DALE CITY, VIRGINIA

Territory Business Manager, March 1996-November 1998

Promoted pharmaceutical products to over 500 doctors, 100 pharmacies and 6 community based hospitals in Central Virginia. Managed all phases of introduction and integration into each physicians practice.

Achieved notable sales success in concentrated closed territory; awarded most creative and effective program.

Planned and implemented sales strategies; prepared sales presentations.

Managed monthly expenses and quarterly budgets.

NASA LANGLEY RESEARCH CENTER, HAMPTON VIRGINIA

Education Specialist May 1994-March 1996

Reported to the Director of the Office of Education and the Hampton City Schools. Responsible for developing and disseminating math and science based programs produced via Hampton City Schools and NASA Media Department.

Created and implemented educational programs inconjuction with K-12 grade and NASA educational specialist.

Produced, wrote and broadcast live math and science based programs; educational video selected for State-Wide recruitment for NASA’s Office of Education.

Coordinated and arranged educational tours to high school students across the state of Virginia.

Expanded teacher resource center network, by initiating interactive learning techniques channeled through internal communication services; resulting in increase in student viewing.

EDUCATION:

Liberty University, Ph.D Program, Lynchburg, Virginia

PFEIFFER UNIVERSITY, Charlotte, North Carolina

MBA (August 2003) and MHA (December 2004) Dual Degree

OLD DOMINION UNIVERSITY, Norfolk, Virginia

M. Ed Education/Training and Development and BS Marketing

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