Triage Nurse

Location:

Elizabethtown, IN

Posted:

April 21, 2022

Contact this candidate

Resume:

Confidential Cover Letter

Carol S. Mauller

**** ********* ***** *****

Columbus, IN 47203

812-***-****

Dear Sir / Madam

Thank you for the opportunity to submit my credentials to you in application for a position with your company. I believe that my qualifications will closely match the criteria you have established for this interesting and exciting position.

My experience and professional knowledge in the business market makes me an excellent candidate for the position you are offering. I excel in the ability to provide customers with individualized, quality customer services while maintaining computerized documents with the utmost confidentiality. I am experienced and knowledgeable in working within required company policies and procedures.

In addition to my work experience, my course studies at Ivy Tech State College have taught me the concepts in professional customer service and computer application, and the confidentiality for each customer that is served. I have applied these concepts and skills to every task assigned to me.

I seek a full or part time career where my dependability and loyalty can be experienced and advancement can be earned. Having developed a strong passion for helping my employer administer quality customer services. I have become a dedicated hard worker with a serious infiniteness to detail. Consequently, I am certain that my hard work and personality will contribute to the development of your business and to the happiness of others.

If given an opportunity to interview for this position, I believe that my education and experience will prove to be the right combination of credentials for success. You will see that I am a highly self-directed individual that is flexible, capable and willing to take on new challenges, a person who is successful working either alone or as part of a team. I look forward to an opportunity to meet with you. Please feel free to call me at your earliest convenience.

Thank you for your consideration.

Sincerely,

Carol Mauller

CAROL S. MAULLER

2246 Berkshire Place North

Columbus, IN 47203

812-***-****

EDUCATION

Currently working on an Associate Degree in Nursing (R.N.).

University of New York/Ivy Tech Community College

Ivy Tech Community College

Emergency Medical Technician – B

State Certified December 16, 2006

Ivy Tech Vocational School of Nursing - 1991

(Graduated with overall G.P.A. 3.57 out of 4.0)

Graduate of Columbus North High School

Columbus, IN 47201

PROFESSIONAL MEMBERSHIPS AND ACTIVITIES

Member, Bible Church of Columbus

Columbus, IN 47201

Volunteers in Medicine

Columbus, IN 47202

Pop fest, Volunteer of Bartholomew County

EXPERIENCE

Columbus Regional Hospital

Columbus, IN 47201 – October 2011 to Present

Position- Insurance Precertification and Verification Specialist October 2011 to Present

Primary Responsibilities

Review patient records and physician orders. Enter diagnostic and procedure codes. Verify medical necessity and compliance. Coordinate with third party payers. Communicate denials and documentation. Coordinated precertification for 46 Private

Physicians. Reduced accounts receivables precertification denials by $125,000 annually.

Nashville Family Medicine

Nashville, IN 47448 - April 2009 to October 2011

Position: Referral / Triage Nurse/Special Office Projects

Columbus Regional Hospital

Columbus, IN 47201 - February 1991 to Present

Position: Birthing Center, Staff Nurse/OB Surgical Scrub Technician

Neuro-Ortho Unit, Staff Nurse

Primary Responsibilities: Delivering patient care to:

1. Mother/Infant patients in unit

2. Neuro-Ortho patients in unit

Northside Pediatrics

Columbus, IN 47201 - October 1, 1993 to March 1, 2003

C.B. Kim, M.D Scott Taylor, M.D.

Linda Guse, M.D. Todd Baxter, M.D.

Position: Staff Nurse / Assistant to Office Management Team

HIPPA, Privacy Officer

Medicaid / Anthem / Commercial Insurance Analyst

Process Work Schedule for 25 Staff Members

Developed Policy & Procedures Manuals

Coordinated Orientation for New Staff Members

Provided Ongoing Medical In-Service for Staff

Primary Responsibilities: Back Office Nurse. Performed tests, assisted with in -office procedures, telephone triage, and documentation of patient visits and needs. Responsible to communicate to physicians all daily office operations. Liaison between pharmaceutical representatives and physicians. Ordered all medical supplies with the operational budget.

Physical Measurements Inc.

Indianapolis, IN 46220 - November 1996 - January 1, 2000.

Position: Examiner for seven insurance companies in Bartholomew County.

Primary Responsibilities: Receive work orders from seven different agents regarding clients to be examined and diagnostic test requirements to be completed in one week per the request. Communicate by telephone to each agent the scheduled date of their clients exam. Process the documents required by the insurance company, the agency I am employed by and the laboratory supplier.

Bartholomew County Home Health Care

Columbus, IN 47201 - July 27, 1994 to 1996

Position: Assistant Manager to Clerical Support Team

Primary Responsibilities: Assist with healthcare providers and the general public to promote health care services; made home care visits as required. Keep daily client records of service, assisted Clerical Support Manager with monthly billing. Maintained employee payroll and personnel files. Assisted with marketing

promotions.

Dr. Stephen Brueggemann

Columbus, IN 47201 - June 17, 1992 to August 26, 1993

Position: Primary Nurse for an Ophthalmology practice.

Bartholomew County Hospital (Columbus Regional Hospital)

Columbus, IN 47201 - 1969 - 1987

Positions: A. Business Office Clerk - Inpatient & Outpatient

B. Nursing Unit Support Secretary

C. Emergency Room Registration Secretary

D. Human Resources Secretary

E. Assistant Manager Environmental Services

Primary Responsibilities: (Reference A-E above.)

A. Communicated to patients regarding their billing statements. Billed commercial insurance carriers for patient services rendered. Problem solved accounts via telephone or personal interviews.

B. Supported nurses and multiple physicians on a daily operational basis for a forty bed unit utilizing communication and computer skills to provide care for patients.

C. Provided secretarial support to the Emergency Room Department.

D. Provided secretarial support to Human Resources Department.

E. Provided support to the Manager:

1. Supervised 70 employees on a daily basis.

2. Provided adequate housekeepers, groundskeepers and signage for the 305 bed facility.

3. Provided orientation for new employees.

4. Wrote new and revised policies, procedures and work schedules for unit.

5. Interviewed applicants for potential employment.

6. Assisted manager with future operational budgets.

7. Completed evaluations, payroll records, and staffing needs.

8. Maintained employee personnel files.

REFERENCES