Thapelo Derick Makwaeba
***A QUEENS AVE
BRAKPAN
1541
Contact Numbers 079*******
E-Mail: **********@*****.***
General Notation
I believe that excellent leaders understand a key mission is to create an environment. They know that when they establish a culture of winners, the entire organization will prosper and win. Personal success is defined, not in terms of wealth or power, but in doing worthwhile things.
I am a highly motivated and hardworking, loyal and willing to learn and always seeking a challenge. I have a focused and professional manner, coupled with the will, passion and drive to succeed in all areas. I strive for perfection, and I believe in equipping myself with all the tools that I may have to my disposal. I am always willing to learn to better myself and my performance.
Education and Qualifications
-Matric (Grade 12), John Petro High School
-Computer Certificate
-NATIONAL N DIPLOMA in Human Resources Management (Ekurhuleni East College)
-Driving License C1
TFG MARKHAM
POSITION: Wholesales & Retail Trainee
DUTIES: 04 DEC 2019 to 30 NOVEMBER 2020
1. CUSTOMER SATISFACTION:
Approach and great customers as required on the floor
Respond to their queries and requests according to our culture of service to customer
2. TILL OPERATION:
Prepare for till operation
Follow correct security procedures
Process store sales
Cash up at the end of the day
Carry out duties at the information Desk
3. PACK AND COUNT STOCK:
Pack stock from the Receiving and Stock back up area onto the sale floor on the correct shelves
Inform the line manager where the is pricing tickets are missing so that these can be printed and placed
Identify damaged stock and inform line manager so that the necessary process can be implemented
Conduct stock counts in store as required and complete relevant documentation for the stock control
Assist customers with picking and packing stock
Interact with customers in a professional and efficient manner
4. HOUSEKEEPING
Maintain housekeeping standards by ensuring that aisles are neat and tidy and well merchandised according to the correct merchandising standards
Ensure stock is packed in allocated area
Position: HR Intern, 18 Months
DUTIES: 2018 to 06 October 2019
1.HUMAN RESOURCE ADMINISTRATION
Submit leave forms to HR
Collect and distribute payslips
Receipt of documents.
Delivery of documents.
Facilitate running of copies for contractual agreements
Coordinate general administration of the office.
Assist in uploading of application documents on the system (My Focus).
Assist in managing the incoming and outgoing mails (day to day quires).
Assist in receiving, capturing data of potential applicant within the Department.
Assist escalate queries to group HR administrators on behalf of employees.
Assist in termination of employees and send the termination pack to relevant people to capture for their payments.
Compiling the reports (staff movements report).
Assist conducting On Boarding and Orientation.
Receiving, unpacking and packing of delivered stock.
Pulling for Monthly Report.
Assist in managing employees maternity Leave forms and submit to HR Admin group to capture.
Assist to liaise internally and externally telephonically or mails
Assist in the recruitment process
Setting up interviews and issue relevant correspondence to applicants.
Generating of Flex (Salary calculator) and contract of employments.
Day to day follow ups on outstanding documents on behalf of employees.
Assist in pulling of requested documents on behalf of an employee on my Focus (system)
2.LABOUR RELATIONS
Assist in updating list of industrial actions.
Compiling investigation reports (Bundle of evidence).
Assist in developing charges of misconduct.
Taking minutes during grievance enquiry.
Attending the grievance enquiry and serve as an Observer.
Capturing of compiled bundle on the system.
Assist to develop charges of cases.
Assist to advise management on the procedures and policies to be followed.
Assist in logging ER Cases into the automated ER System.
Provide guidance in terms of Industrial Relations, training and general Human resource issues.
Assist with advising employees and staff on HR matters, medical aid, employee relations, employee benefits etc.
Providing monthly reports to Line Manager.
3.PERSONNEL MANAGEMENT
3.1(ESTABLISHMENTS)
Assist in coordinating recruitment and selection process.
Assist in supporting of department on personnel matters.
Handling of complaints and queries.
Assist in coordinating of transfer process.
Conducting process of shortlisting and interviews.
Inviting selected/recommended employees for interviews.
Sending out invitations to applicant for interviews bookings.
Compiling appointment letters for successful candidates and also do telephonically regrets for unsuccessful candidates.
Appointing new employees on My Focus system.
Updating personal information of employees by sending requested documents to HR Admin group.
Generating and processing of transfers, secondments letter and bonus forms.
Verifying recommendations of candidates by doing reference checks.
Assist internal candidates in completing of internal application forms.
Assist in calculation of monthly benefit salaries for employees going on maternity leave (Band C and above). Assist employees in completing their provident fund withdrawal claims form.
Attending store closures and openings.
Generating Section 189(retrenchments letters) for employees.
Attending of retrenchments consultations to explain and guide employees with the 90 days process.
Assist and Working closely with Regional Operations Manager to proactively identify business needs, assess HR practices/solutions and align them to the business strategy.
Ensuring that employees are provided with the resources to meet the demands made on them.
Assist with understanding and identify the region’s/department's needs and recommend appropriate Human Resources solutions to the situation.
Assist in Identifying and solve problems when responding to queries so that appropriate action can be taken to prevent further problems occurring during future interventions.
4.PAYROLL CONSULTING
Assist employees with payroll queries.
Assist with facilitating medical aid applications, funeral claims, provident fund claims, COIDA claims, disability claims. Ensure documentation is completed correctly and all documentation is provided. Assist in ensuring HR Admin captures terminations by submitting of relevant documents and doing follow ups.
Assist with facilitating termination process.
5.RECRUITMENT
Assist with ensuring the recruitment and selection of required skill sets in the correct position at the correct time.
Assist to conduct interviews with line management.
Assist to select candidate based on success planning as well as business needs.
Assist to select candidate with the outcomes of the interview and issue a numerical test which will ensure if the employee is technically competent and send the documents of the successful candidate to HRBP.
Assist to draft and submit Appointments Authorization to business to sign.
Assist with making offers to successful candidate.
Assist in sending appointment documentation to new employee to complete.
Assist in collecting all appointment documentation from existing and new employees and forward to HR
Admin.
Assist and facilitate the signing of new contracts by successful candidates.
Assist with doing follow ups with HR Admin on capturing of documents and making sure they are on the system.
6.CONDITIONS OF EMPLOYMENT
6.1 MATERNITY LEAVE MATTERS
Assist in auditing of Leave payouts for employees who exist the system on account of death, resignation, retirement and retrenchments.
Assist in submitting Leave forms to be captured on the systems.
Assist in receiving and do verification of documents send from maternity leave applications to check if they were completed correctly e.g.:
Unemployment Insurance Form (UI-19)
Remuneration received by the employee whilst still in
Employment (UI-2.7)
Salary Schedule Form
7.FINANCIAL SERVICES UNIT
Capturing of suppliers invoices
Updating asset system before capturing
Receiving of assets and capturing on asset register system (Asset Tiger )
Keeping records of all incoming assets and outgoing
Print a list of all updated assets
Distributing assets to related stores
Sorting and distributing of NCR certificate to stores as per provinces and regions
Position: HR ADMINISTRATOR - PREVIOUS
DUTIES: 2017, 07 Months
ASSISITING IN RECRUITMENT AND SELECTION OF WORK SEEKER
CAPTURING OF CV’s ON ESSA DATABASE
COMPILING AND CONSOLIDATING DATA OF UIF APPLICATIONS
COMPILING DATA WITH REGARDS TO UIF BENEFIT PAYMENTS
GATHERING DATA ON BCEA COMPLAINTS
CAPTURING CASES REFERRED TO THE INSPECTION SECTION
CAPTURING AND REFERRED CASES TO OTHER LABOUR CENTRES
CAPTURING CASE FINILIZED AT THE LABOUR CENTRE
DO DAY-DAY FOLLOW UPS ON CASES REFERRED TO OTHER LABOUR CENTRES
CONTROL THE MOVEMENT OF DOCUMENT
RESPONSIBLE FOR ENQUIRIES WITH REGARDS TO UIF,BCEA,LRA AND ESSA
PROVIDE SUPPLY CHAIN MANAGEMENT SUPPORT
TELEPHONE ETIQUETTE
OPPORTUNITIES
BOOK INERVIEWS
PAYMENT LIST
RECRUITMENT REFERRAL DOLS CLAIMS LIST
MANAGE THE INCOMING AN OUTGOINING FILES PROGRESS
TAKES & CONVEY MESSAGES
RECEIVING/SENDING EMAILS
Position: STOCK RECEIVER - PREVIOUS CNA Lakeside Mall
DUTIES:
STOCK CONTROL
RECEIVING
DISPATCH
PRICING THE STOCK
STOCK PARKING
DEALING WITH HI-TECH STOCK
ASSISTING CUSTOMERS WITH PHONES
ASSISTING CUSTOMERS WITH KODAK MACHINE
Position: ADMINISTRATOR - PREVIOUS BATFISH CAMPANY
DUTIES: 2015, 12 Months BENONI
PERFOMING ADMINITRATIVE DUTIES
HANDLING TELEPHONE ENQUIRIES
WELCOMING & REFERRING CUSTOMERS TO RELEVANT DEPARTMENT
CAPTURING OF DOCUMENTS
MAKING COPIES, SCANNING AND SENDING EMAILS
Knowledge:
PUBLIC SERVICE REGULATIONS
PRIVATE SERVICE REGULATIONS
BATHO PELE PRINCIPLES
GOVERNMENT SYSTEMS
HR PROCEDURES AND POLICIES
COMPUTER APPLICATIONS
DATA CAPTURING
HR POLICIES AND PROCEDURES
Competencies:
ATTENTION TO DETAIL
PLANNING & ORGANISING
Relationship Building & Networking
Performance Focus
COMMUNICATION AND INFLUENCE
PROBLEM SOLVING
PROBLEM SOLVING
COACHING AND DEVELOPING OTHERS
CONSULTING SKILLS BUSINESS ACUMEN
HR Data Systems ACUMEN
ESSA
ESP
UIF
HR Focus
Myfocus
E-Learning Portal
DOLS
Asset Tiger (Under Finance)
Kronos
REFERENCE:
NAME & SURNAME
CONTACT DETAILS
Makwena Magwai- HRBP
Ansley Jacobus- Customer Services Supervisor Department of Labour
Keneiloe Ntlako- Store Manager
Mr Senosha - Lecturer